Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,837 Reviews)
Open Ratings Snapshot
Rating breakdown 2,837 reviews
5 Stars
1,648
4 Stars
555
3 Stars
255
2 Stars
141
1 Star
238
81%of customers recommend this product. 
(
1,777 out of 2,187
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
1 out of 5
1
Not very good keeps turning off and restarting
on January 13, 2022
Posted by: Christina r
from Palmdale ca
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
It keeps turning off and restarting its self we already check the wiring but it keeps doing it
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Home temp variance solved
on January 14, 2022
Posted by: DonR
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Solved the temp variance in my home. Thermostat is located in hallway on other end of house from master bedroom. It was always colder in master bedroom and I was going to try to have thermostat moved to a more central location when my research found this solution. Home is now way more balanced. Very pleased. Install was simple.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 working fine for me
on January 14, 2022
Posted by: Feng
from Waunakee, Wisconsin
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It's easy to use. I can easily set the temperature on my way to home. I am very happy to have it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Mounting
on January 15, 2022
Posted by: Michael5909
from Logan, ohio
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
If you have a single gang box opening instead of just a little hole in the wall you will not be able to mount it properly. Also there is not an adapter plate that can be purchased for this unit either
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Thermostat is ok
on January 15, 2022
Posted by: JacM
Frequency of use:Daily
Verified Purchase:Yes
I would like more information on the home screen. I'd also like it to be a little less bright, it is either bright or black. I have other thermostats by Honeywell that I prefer and that give more information on the home screen. I do like the compatibility with my phone app and that I can change from anywhere, it's also easy to use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Love my thermostat
on January 16, 2022
Posted by: M. Allen
from Riverside, CA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
It is great to be able to control it from my phone, especially in the middle of the night from my cozy bed.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Better than nest
on January 17, 2022
Posted by: Kurtis
from Ontario, Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Had the t5 at the old house. Decided o try the t9, and wasn’t disappointed. Nice to have a humidity monitor.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Frustrated with T9
on January 17, 2022
Posted by: N bee
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
We thought we checked everything but it goes completely black between cycles. An hour on the phone with Honeywell tech and no solution. I need to get a voltage meter before I totally give up on it. Super frustrating.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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