Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
1 out of 5
1
Avoid this product
on February 18, 2022
Posted by: Anonymous007
Frequency of use:Daily
Verified Purchase:Yes
The app is horrible. It has a mind of its own. The app will change the temp back to a previous temp you set, even though you’ve changed the temp in the app itself. Even restarting the app doesn’t help half the time. I have to manually turn the heater on and off…I don’t recommend this to anyone. It is a pain to use and it is not a smart thermostat …it’s a dumb thermostat. The thermostat has a long delay sometimes to update the actual temperature in and around the thermostat.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
App needs some work
on February 18, 2022
Posted by: Travis S.
from Escalon, CA.
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The Thermostat works fine, but the Remote App to control it from your phone needs some work. I keep losing the connection between the app and my thermostat so I have to keep signing in and registering my account and device.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Good digital thermostat
on February 17, 2022
Posted by: I.S.
from Montreal
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Good thermostat, keeps the internal temperature stable with minimum variation (less than 0.5 degrees).
Seems accurate and the external temperature and internal humidity are good features.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Good Thermostat
on February 17, 2022
Posted by: Gord J
from Ottawa Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
simple set up and works well , app download is good to use , if there is a fault it it is how to use the app , not straight forward
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Excellent
on February 17, 2022
Posted by: DJ DC
Verified Purchase:Yes
Great product.. Works perfect with my Google nest hub.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Stats aren’t stable
on February 16, 2022
Posted by: Bob Static
from San Leandro, ca
Gender:Male
Verified Purchase:Yes
Really inconsistent connections. We have eight of them and they go off line and disconnect for no reason.
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
App very buggy; geofencing unstable
on February 16, 2022
Posted by: Eastd
Frequency of use:Daily
Verified Purchase:Yes
The iphone app often logs me out and so geofencing does not work. At times, the app does not display the correct temperature.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Works well
on February 16, 2022
Posted by: Khb1
Frequency of use:Daily
Verified Purchase:Yes
My favorite smart thermostat. We place the sensor in my sons room to keep his space comfortable while he sleeps. This has greatly improved the temperature stability in his room. I highly recommend this product
Written by a customer while visiting resideo.com
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