Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,837 Reviews)
Open Ratings Snapshot
Rating breakdown 2,837 reviews
5 Stars
1,648
4 Stars
555
3 Stars
255
2 Stars
141
1 Star
238
81%of customers recommend this product. 
(
1,777 out of 2,187
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
How well the Honeywell thermostat works
on January 5, 2022
Posted by: Bcoleman
Verified Purchase:Yes
I am glad I got this product, I like all of the advantages it gives.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Ok but not good, there are better options.
on January 6, 2022
Posted by: 714jpp
Verified Purchase:Yes
Coming from a dumb thermostat this is a sleek and polished thermostat. However, the set up with an iPhone 11 was cumbersome. I had to try several times to connect and when it did it took a long time. Likewise with the app, I failed to connect a handful of time and gave up on it only to come back and back and try further and it eventually worked. There are some features that are not working, for example the schedule feature, even though it's enabled, this feature is not functioning as intended and I wish it did because it's a feature that would be very useful. Manually turning on and off through the app works great. But overall I can't say I recommend this thermostat as I believe there are better options such as the Google Nest in this price range. Taking away 3 stars due to all the non working features.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
security code is not secure at all
on January 6, 2022
Posted by: JohnW
from san diego, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
easy to install and operate. But for security there is a problem: any one in the house can get the security code by using the code in the equipment plus 1234. This is not good if I dont want someone to control the thermometer.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great product
on January 7, 2022
Posted by: Simsim
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Great for those who have busy schedule. Program it and forget about it, works great and no issues at all. Great purchase.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Extremely satisfied
on January 7, 2022
Posted by: Jennifer G
from South Carolina
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I was having trouble regulating the temperature in my whole house. One floor would be comfortable while the other wouldn't. The extra sensors with the T9 have changed that. I am now comfortable wherever I am.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Smooth operation and lots of features.
on January 7, 2022
Posted by: BobB2
from Houston, TX
Gender:Male
Verified Purchase:Yes
Installed with one additional toon sensor. I was skeptical of this feature but the system works well and prioritizes the area selected. Integrated with Apple HomeKit smoothly. The additional sensor also works as motion detector which comes handy in the bedroom when waking up early while it’s still dark outside. Shows outside weather and inside humidity. Only annoyance is the display at low light is still quite bright. And wonder if it can be smaller form factor overall.
In summary a nice upgrade from the old thermostat!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Easy to set up and use
on January 7, 2022
Posted by: BillH9
from Ocean View, Delaware
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T-9 is extremely easy to set up and use. I gave it a 4-star for only one issue and that is I've had this T-9 at a previous residence and recently moved but my email was determined to be 'already taken or in use'. So I had to get another email address, which is a waste of my time. But it was the only way I could set up this thermostat. This is my email and I moved! My old residence is no longer connected to the old T-9 but Honeywell can't figure out how to re-set for a new thermostat at a new location with a loyal customer.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Tech newbie
on January 7, 2022
Posted by: Pop Stephen
from Tennessee
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install and user friendly to program
Some WiFi glitches at first but none after a week.
Great value
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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