Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,837 Reviews)
Rating breakdown 2,837 reviews
5 Stars
1,648
4 Stars
555
3 Stars
255
2 Stars
141
1 Star
238
81%of customers recommend this product.
(
1,777 out of
2,187)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
1
Not up to par
on December 30, 2021
Posted by: Rob72
from Texas
Frequency of use:Daily
Gender:Male
I bought one of these two replace my nearly 20 year old standard thermostat and for a while it worked great. Then after a year or so the temp readings were far from accurate and the scheduling was always incorrect. Not to mention the numerous times it would just randomly go offline. Then after about two years it completely quit. Now I’m back to a standard programmable thermostat.
No, I would not recommend this to a friend.
Response from resideo.comBy Support, February 17, 2022
Hi, this is not something you should expect and we apologize for the experience. We're here to help if you need assistance in the future - just visit our Support Center link at the top of the page to find ways to contact us. -Jerry
Written by a customer while visiting resideo.com
Posted by: TomW
from Etown, Kentucky
Gender:Male
Verified Purchase:Yes
So far I am happy with the T9. Does have alittle trouble knowing if I am home. Other than that the programs work as desired.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Dezz
Frequency of use:Daily
Verified Purchase:Yes
Supports newer 2 stage units, has geofencing and scheduling which is super easy to use directly from the touchscreen.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jay.
from Canada
Gender:Male
Verified Purchase:Yes
Readout is large, but two issues experienced: (1) Doesn’t connect to all brands of routers/modems, picky. (2) If you connect an accessory, such as additional room temperature sensor, the screen on the T9 doesn’t display which temperature you’re looking at, unless you go deep into menus to find it. A more efficient interface would help. (3) I also found it would also too quickly cycle on and off my heating/cooling equipment, which I think would lead to premature wear on the compressor. Overall, I wouldn’t buy another one.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Edith
from Ct
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
When it’s warm outside the thermostat doesn't adjust the programmed temps in the home. Why?
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Victor R
from Stamford, CT
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This thermostat greatly improved the heating of our second floor. We were able to place sensors in to separate room and made them the priority for the T9. Prior to this there was only one thermostat in the hallway which was thrown off by the 1st floor heat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Heck
from North carolina
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This is a much better distrobution of temp through thw whole house. Putting a sensor in a remotw room was essential
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Brian26
from Dallas, TX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great product! Very easy to install, program and control!
I would recommend this to a friend!
Written by a customer while visiting resideo.com