Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,829 Reviews)
Rating breakdown 2,829 reviews
5 Stars
1,643
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,771 out of
2,180)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
2
Display is terrible, unreadable, too bright
on May 17, 2020
Posted by: t9baddisplay
from Chicago
Gender:Male
The sensors, notifications, etc. are all nice but the display ruins the product completely.
The font is TOO THIN. I'm tired of all these tech companies using these "modern" thin fonts. You can't read the thermostat unless you walk up close to it.
And the white background?! Why?!! It's too bright! Even with the brightness turned down to 10%, it's an eye sore in a dark room. And again.. since its unreadable, it's just a white box. Completely pointless.
I'll be downgrading back to my wifi color thermostat, which had a pleasant thick white font on a dark blue background. Even though the font was much smaller, it was thicker, and could be read from across the room.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5
Great Product!
on December 19, 2019
Posted by: Bran
from New York
Frequency of use:Daily
Gender:Male
I'm very happy to purchase T9 Smart Thermostat with Smart Room Sensor, I'm delighted with it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3
on October 27, 2019
Posted by: Anonymous
When temperature is set to 78 it comes on at 78 shouldnt come on at 78
Written by a customer while visiting resideo.com
Customer Rating
1
on August 24, 2019
Posted by: Anonymous
Contractor couldnt install it. Said he didnt know what was wrong, maybe needed some electrical work to be done
Written by a customer while visiting resideo.com
Customer Rating
1
on October 29, 2019
Posted by: Anonymous
it has disrupted EVERYTHING in our home...nothing works right now and the temperature is way off....it comes on and goes off several times an hour! not happy
Written by a customer while visiting resideo.com
Customer Rating
1
on July 16, 2019
Posted by: Anonymous
You KNOW the issues. Having to use a hot spot on a phone and a separate tablet to register them. Have a T9 LYRIC thermostat that does NOT interface with the LYRIC security system. You all need to get it together! Pathetic and sad!
Written by a customer while visiting resideo.com
Customer Rating
1
on September 7, 2019
Posted by: Anonymous
It never reads the temperature from outside, just has a blank.
Written by a customer while visiting resideo.com
Customer Rating
1
Great idea, poor performance
on April 25, 2020
Posted by: Not a satisfied customer
from Michigan
Frequency of use:Daily
Gender:Male
Installed unit, great directions, easy to program once linked to my phone. BUT..
Doesn’t turn on the heat in the morning at the programmed time. And there is no override to manually turn on your furnace
This unit will be returned
Doesn’t turn on the heat in the morning at the programmed time. And there is no override to manually turn on your furnace
This unit will be returned
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com