Overall we are happy with our purchase. Our thermostat sits behind our TV but the external monitors help regulate the heat throughout the house. What impressed us the most was the install help we received. They held my hand the entire time and made the install flawless
Energy Savings certified, easy to read screen, turns red when heating, light colored when cooling. Setup is easy having been given the adapter for the (C) common wire.
Rated at 2 because the sensor works. Otherwise it looks nice but designed by people who did not try to use it themselves. Seems like the testing was only on paper.
When the room with the sensor is prioritized, there in no way to know that by looking at the sensor. Likewise if you have a schedule, it doesn't show for which room. So you have scroll through different screens to find out what is happening.
Example: if the main room(A) with the display is 19c and if room (B) with the sensor is 21c and is prioritized, the display in the main room will show 21c. So if a family member walks by not knowing the room (B) is prioritized, will think that room (A) is at 21c. Just one example.
We replaced an ECOBEE thermostat, it had never failed us. This unit will go dark so that we cannot do anything with it for periods of time. Then I need to go to the phone app (I hate phone apps) to wake it up. Haven't had it for very long yet, but seriously considering reinstalling the EcoBee.
* The relay is very loud and can hear it when it triggers * It lacks web monitoring, I would like to see the time of day when it turns on/off and see other variables like outside temperature, humidity, sun coverage, etc. so I can learn more about my home's HVAC * The UI in the App to create schedules is not as friendly, I would rather create them on my laptop * The thin, vertical physical design means that I had to cover the old screw from the previous thermostat * It is not automatically discovered from Alexa