Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Install help was phenomenal
on March 26, 2022
Posted by: Eltotaupin
from Irwin PA
Gender:Male
Verified Purchase:Yes
Overall we are happy with our purchase. Our thermostat sits behind our TV but the external monitors help regulate the heat throughout the house. What impressed us the most was the install help we received. They held my hand the entire time and made the install flawless
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 Engaged n Saving
on March 26, 2022
Posted by: RetiredArmynStillServing
from NC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Energy Savings certified, easy to read screen, turns red when heating, light colored when cooling. Setup is easy having been given the adapter for the (C) common wire.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great thermostat and sensors
on March 26, 2022
Posted by: InTX
from Texas
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Happy, between thermostat and sensors AC is not running crazy!
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Frustrating
on March 25, 2022
Posted by: Kriss Honest
from Vancouver, B.C.
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Rated at 2 because the sensor works. Otherwise it looks nice but designed by people who did not try to use it themselves. Seems like the testing was only on paper.
When the room with the sensor is prioritized, there in no way to know that by looking at the sensor. Likewise if you have a schedule, it doesn't show for which room. So you have scroll through different screens to find out what is happening.
Example: if the main room(A) with the display is 19c and if room (B) with the sensor is 21c and is prioritized, the display in the main room will show 21c. So if a family member walks by not knowing the room (B) is prioritized, will think that room (A) is at 21c. Just one example.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Love it!
on March 24, 2022
Posted by: Lara
from Destin
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love the simplicity of this. I can control it remotely. Perfect for a vacation home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Not overly happy
on March 23, 2022
Posted by: PiperFlyer
from Rosamond, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
We replaced an ECOBEE thermostat, it had never failed us. This unit will go dark so that we cannot do anything with it for periods of time. Then I need to go to the phone app (I hate phone apps) to wake it up. Haven't had it for very long yet, but seriously considering reinstalling the EcoBee.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy to use and read
on March 23, 2022
Posted by: Karen J S
from Whitewater Ca
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love it. You can download the app and if you need to adjust temperature yiu can do it from your phone.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Needs work (both physically and software)
on March 23, 2022
Posted by: j-massachusetts
from Medway, Massachusetts
Gender:Male
Verified Purchase:Yes
* The relay is very loud and can hear it when it triggers
* It lacks web monitoring, I would like to see the time of day when it turns on/off and see other variables like outside temperature, humidity, sun coverage, etc. so I can learn more about my home's HVAC
* The UI in the App to create schedules is not as friendly, I would rather create them on my laptop
* The thin, vertical physical design means that I had to cover the old screw from the previous thermostat
* It is not automatically discovered from Alexa
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
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