Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: JackT
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Better than old transistor type thermostat. Pretty accurate in keeping desired room temperatures. Wi-Fi capability is a bonus!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Snyder
from North Liberty, Indiana
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The thermostat looks great and is well built all around. My only complaint is the geofencing isn’t the greatest I have the app logged into all my family’s phones and usually only about 2 of 4 phones actually trigger the geofence. The problem got worse after all the phones got updated as well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
I'm a senior citizen it saves me to regulate it.
on April 1, 2022
Posted by: Betty Davis
from Philadelphia PA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I'm enjoying myself with the Honeywell product easy to operate.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Neocoffee41
from Monticello, IL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I had previously owned the Honeywell T5 Smart Thermostat and was happy with how it operated for the most part for a number of years. When it started to have some connectivity issues I decided it was time to upgrade. I debated getting the "Amazon Smart Thermostat" since it was created by Honeywell, and the price was good, but I was swayed over the to the T9 because of some the Amazon Thermostat limitations, and I liked some of the additional features the T9 has.
First off if you are upgrading from any of the Honeywell T-Series thermostats (or the Amazon one for that matter) the wall plate is exactly the same so you just unplug the old one and plug the new one in. in my house I have a radiant heat boiler for heating, and a forced draft AC. So basically two separate systems for heating a cooling. The T9 not only is able to combine them in a single thermostat, but it is able to understand that the blower fan should not come on when the heater is working. Also during the set up it verified if it was a hot water or steam heat system. That was a first for any of my thermostats past or present.
Setting the thermostat up is pretty straight forward. It connected to my wireless (2,4Ghz) just fine, even though I have a mesh WiFi network, and that is not always the case with many devices that require 2.4Ghz). It also completed the set up BEFORE it performed a software upgrade. So I did not have a three minute pause in the middle waiting for software updates. I already had the Honeywell home application on my cellphone, so adding the new thermostat to my account was a breeze. It would have been nice if there was a way to clone my schedule over from the old one, but that is not really a big deal. Overall it works great and looks nice on the wall, and so far I am not having any of the connectivity issues that showed up on the T5.
Other thoughts:
- I appreciate that you can use the thermostat to perform a majority of the settings instead of being forced to use the phone app like a lot of other units like the Nest line. Exceptions being things like Geofencing that is tied to the cell phone, or Honeywell account settings.
- I appreciate that you can use the thermostat to perform a majority of the settings instead of being forced to use the phone app like a lot of other units like the Nest line. Exceptions being things like Geofencing that is tied to the cell phone, or Honeywell account settings.
- The display is bright by default. I mean really bright. I ended up turning my non-active display all the way down to 10% (from 70%) and the sleep mode to 0% at night since there is no reason for it to light up the room after 9:30 at night if you are not interacting with it.
- Alexa works great with the T9, and if you have remote sensors, you ask Alexa the temp in the individual rooms you have them installed.
- If you use the remote sensors you can prioritize the heating an cooling a few different ways such as the average temp in you select it to throughout the house, the temp in the room you have sensors if it detects movement, or you can pick one sensor and make it the room that the thermostat uses to manage it's heating and cooling.
If you have multiple people living in the house, you will need everyone to have the app installed if you want to use Geofencing properly, or else the one phone you have it installed on, will control the home/away mode.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Mighty McLeans
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
love this new thermostat, replacing my 10 y.o. programmable honeywell thermostat. Before buying this, I tried the Google Nest and absolutely hated it! So glad I went back to Honeywell ... the leaders in thermostats.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jet 1
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This device connected to my existing hvac system easily. But the WiFi would not connect. Even though the phone app and thermostat connected to my WiFi, they would not connect with each other. Tech support could not solve my problem, but did give me a hint that the thermostat needs to be on 2.4 ghz, not 5.0 ghz. I found a web forum that explained how to set up a guest WiFi login on my ATT system, and then connect the thermostat to it. That finally worked and the system works pretty well. I was disappointed that tech support could not quickly diagnose this issue and guide me through the solution. I wasted a lot of time figuring it out myself.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
T9's Provide Superior HVAC Control and Remote Acce
on March 31, 2022
Posted by: Misanman
from Michigan
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
We recently installed three T9's in our zoned, forced air, systems. They allow us much better control over our heating and A/C, and we use the remote sensors to better control the temperature in our upstairs bedrooms. The remote web interface allows us to monitor the conditions and dial in changes while we are away.
Written by a customer while visiting resideo.com
Posted by: Jason Lee
from Phenix City,Alabama
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This item was simple to install and operate. The zone feature makes it worth the purchase. You won't regret installing this item.
I would recommend this to a friend!
Written by a customer while visiting resideo.com