Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
1 out of 5
1
poor generally
on April 7, 2022
Posted by: cmod
Verified Purchase:Yes
sensors don't seem to work consistently and you can't set a max temperature, only minimums, which lead to overheating in some areas.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
The T9 is excellent in every way.
on April 6, 2022
Posted by: Travelingman in Florida
from Aventura, Florida
Gender:Male
Verified Purchase:Yes
This is a very good thermostat. Easy to operate from the Honeywell Home app, or from the thermostat. We also installed a sensor for the bedroom, so there is a choice of 2 locations to run it from. Honeywell products are reliable have always been the only thermostat I use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy! Simple!
on April 5, 2022
Posted by: Dryan
Verified Purchase:Yes
Easy to install. Easy to use. Very simple interface and app use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
I will say it again this thermostat is perfect
on April 5, 2022
Posted by: Landonsplace
from California
Gender:Male
Verified Purchase:Yes
One word perfect easy operation easy to understand works so nicely easy to program easy easy it's about all I can say
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Good fit for us, some minor issues
on April 5, 2022
Posted by: foxmja
from Madison, WI
Gender:Male
Verified Purchase:Yes
Our first smart/wifi thermostat (also Honeywell) stopped working (repeatedly reset/rebooted and inside temperature readings were way off) after about 7 years, 2 years after it moved with us to our current home. We picked up a T9 to replace it since that was the model I'd been considering when we moved had we left the old thermostat behind. The remote temperature sensors are a nice improvement which we have in the bedrooms to keep them more comfortable at night (before that the bedrooms dropped about 4 degrees below the living area where the thermostat was located).
Aside from the remote sensors and cleaner/modernized UI not a huge difference from the old landscape orientation thermostat. I kind of miss having all the information visible without tapping the screen (just the indoor temperature and some oudoor weather icon I think show most the time). We've only had it a few weeks now and I haven't gone through every setting to see if that is configurable; I definitely want to go in and dim the display.
Some minor wifi connection issues with our Eero mesh, but I expect that will be worked out eventually on the router end. It's dropped connection twice so far, but connected on it's own again. One time it didn't connect right away so I had to manually set up the date/time on the thermostat for it to continue working offline, apparently it doesn't remember the last date/time it had when last online.
The app/programming is pretty intuitive for the most part. My only complaint is that it isn't always clear when changing the schedule for a single day, will also change make the same change on other days. I worked around that problem by adding custom time ranges on weekend to have the later wake and up times without affecting weekdays.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
New Technology
on April 5, 2022
Posted by: Andy N
from Huntington Beach
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Excellent T9 Smart Thermostat, and Easy to operate
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great Thermostat!
on April 4, 2022
Posted by: Bone
from Texas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Excellent device. I purchased two of them, one for upstairs and one for downstairs. I Love the capability to monitor everything from my phone or tablet. The program mobile settings are amazing. The option to add additional sensors works wonders. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Didn't work out for me.
on April 3, 2022
Posted by: Frankk
from North Carolina
Gender:Male
Verified Purchase:Yes
Loved it at first as it looked great and was easy to setup, but continued to blow the 3amp fuse on my air handler so had to put the orginal back on.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
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