Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Great Product, plug and play
on April 21, 2022
Posted by: Theguywithanickname
from Kalifornistan, land where nothing isnt taxed
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Simplistic, and easy as pie. I can monitor the heat/cold in the house if I am away and make adjustments if I need to.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 is an EXCELLENT choice!
on April 21, 2022
Posted by: HLane
from TN
Frequency of use:Daily
Verified Purchase:Yes
After researching all of the similar devices, I purchased the T9 and two additional sensors. I have been using my newT9 Thermostat for a couple of months now. I see a difference in the overall temperature of my home being more consistent since I can set the zones for different parts of the day. This thermostat is very smart and has a lot of useful features to save energy and manage the air comfort in the home. I also enjoy being able to adjust the temperature and fan settings from my phone as needed. I have mine set on a schedule using the remote sensors, so it adjusts to the office during the day, living area in the evening, and bedroom at night. I would also like to note that I had to contact customer service to connect my device to my home network. The agent was EXCELLENT. I would not have been able to get connected without him as there are no directions for the detailed processes needed to connect if the thermostat does not recognize your home network. The agent was very prompt and thorough. Excellent customer service and response time!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
I love it’s flexibility and the look of this unit.
on April 20, 2022
Posted by: Riverbrat
from Littlerock, CA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love that I don’t have to change from heat to cold and back manually. My thermostat is set so that if the indoor temperature gets above 78 the AC will automatically kick in and if it gets below 68 the heater kicks in. No input from me! So far those conditions have not occurred, but I’m sure that when we are deeper into spring here in the high desert, the AC will do it’s job. Then when fall, when temps can fluctuate wildly, it will really be put to the test! It also looks so nice on the wall and is very easy to read.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Satisfied overall
on April 20, 2022
Posted by: Jo jo
from Ca
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Excellent product very happy overall my wife and my daughter loves it thank you
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Ok thermostat, really weak app
on April 19, 2022
Posted by: lostapathy
from Kansas
Gender:Male
Verified Purchase:Yes
The app constantly logs me out and refuses to show the weather consistently. It also has no way to let me turn the air handler fan on to circulate the air in my house.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Back Lighting
on April 19, 2022
Posted by: JWMc
from VIRGINIA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Need more contrast between numbers and back lighting so temp can be read easier from across the room.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 Smart Thermostat
on April 18, 2022
Posted by: WJMorales
from Southaven, MS
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Unit work very well, easy to install. Setup was not difficult, however was not seamless using Ring Pro eero hardware.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
T9 Thermostat is faulty
on April 18, 2022
Posted by: Mona V.
from Los Angeles, CA
Verified Purchase:Yes
The thermostat goes off completely while heating my home. This is my second time writing this. It's obvious it is being ignored.
Written by a customer while visiting resideo.com
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