Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
1 out of 5
1
Had to remove it after 2 months
on May 15, 2022
Posted by: Ryan M
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It’s problematic. It has issues running the A/C properly. I run the heat just fine for the last few months. Had to remove it and toss it aside for an analog one in order to keep A/C running efficiently.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
It does what it says it’s supposed to do.
on May 15, 2022
Posted by: T9 Owner 2022
from Miami, FL
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Sensor works well. Geofence works well. The house is always cool to desired at home temp when I come home. It takes two to install though. Make sure you put back on door to your compressor before you try to test It out. Thermostat won’t turn on until door is back on.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Even better than expected
on May 14, 2022
Posted by: Kevin in Houston
from Houston, TX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Clear installation instructions and simple to install. The remote sensor works well, and prioritizing it over the main sensor is easy to control. I read the installation and user manuals before buying; I am even happier with it than I thought I would be. Would definitely buy again, and would recommend to anyone who is a little handy as a DIY.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
The T9 Smart Thermostat
on May 14, 2022
Posted by: RJones
Frequency of use:Daily
Verified Purchase:Yes
It is one of the best Thermostat to buy. With that being said, the app users interface mirrors the Thermostat and is one of the most easiest to navigate compared with others in its class.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Remote Sensor Works Great!
on May 14, 2022
Posted by: TWA8HR
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The remote sensor works great. We have two much different rooms strangely put on the same heating system zone, a mud room and the master bath! The thermostat wiring is in the mud room but we wanted the PRIORITY to be the master bath. The remote sensor gave us this without running a new thermostat wire to the master bath.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Honeywell smart thermostats.
on May 14, 2022
Posted by: Richard Carmody
from Naples Fl
Gender:Male
Verified Purchase:Yes
Very hard to get setup. Help/customer service person even told me it wouldn’t send me alerts that this unit couldn’t do that. I then told them it would. Lots of trouble getting setup. First Honeywell smart thermostat wouldn’t work with 5g Wi-Fi. Had to remove & buy T9. No where does it say it won’t work with 5g.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Constantly losing internet connection
on May 12, 2022
Posted by: TtSlC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Constantly losing internet connection when all devices around it are not.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Could be way better
on May 11, 2022
Posted by: RonP2
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
What was expecting more modern design. For the place.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
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