Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Works well after update
on May 25, 2022
Posted by: Jojo S
from Nj
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to use once set up. I had a ver1 unit and it would not see my new Wi-Fi router with 2.4&5 ghz bands. I had to set up an old router for initial connection and update the stats software. Once that was done it connects as it should and works like a charm.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Didn't work.
on May 25, 2022
Posted by: carguy
Verified Purchase:Yes
Followed directions exactly. I have installed several thermostats in the past and it didn't work.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Thermostat
on May 24, 2022
Posted by: Pedro Bosquez
from Delano ca
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to use like the geofencing option love the light at night so I can see walking in the house at nite. User friendly menu to select options
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Worth the time, effort, and money
on May 23, 2022
Posted by: PrestonWL
from Arizona, Southern
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I love the easy access to adjust my thermostat. The only issue i had was the installation of the first thermostat it would not come on after some searches online and speaking to my brother in law I determined the fuse had blown. The installation of the 2nd one upstairs was flawless and worked to perfection.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Size Matters
on May 23, 2022
Posted by: Narrow but Long
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great Thermostat but it is narrower than the T6 so it does not cover the hole.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
An easy, reliable, modern thermostat
on May 22, 2022
Posted by: twroava
from Virginia
Gender:Male
Verified Purchase:Yes
It has been a month since I installed two of these T9's in a home with split systems. One controls a gas furnace with a/c and the other a heat pump. The gas furnace configuration wiring was easy. I initially wired the heat pump wrong but the thermostat warned me and it was a careful yet easy correction. By the way, it is my understanding if you have a heat pump with gas backup you need a T10 instead of a T9. It was easy to install a few remote sensors, and nice to be able to observe temperatures in those rooms/areas and (optionally) involve them in the calculation to run the system (the Priority feature). We are also liking the Geofence feature, an alternative to setting time based schedules, that (usually successfully) runs the system based on whether anyone (i.e. their phone) is home. Often the app is slow to report the local weather. At another location we have a Trane XL824. Overall the Honeywell is a little easier to use (both the thermoset and the app) but the Trane is probably a little more consistent when it comes to maintaining connectivity.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Quality Unit and App
on May 20, 2022
Posted by: TommyGC
from Northern New Jersey
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Quality Unit. Compatible with my system. Included the c-wire adapter and a remote sensor. Easy to operate. App works great.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
T9 thermostat
on May 20, 2022
Posted by: Turbo
from Los angels ca
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Panel shows clearly the current temperature. It operates accurately to maintain the preset high-low temperature.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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