Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
Wish the settings would permit humidity control
on July 1, 2022
Posted by: peregrins2
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I like the thermostat, it's as advertised.
Because it measures humidity, I wish I could set it to heat/cool according to a set humidity level in stead of only a temperature. Sometimes if it's 40% humidity, I want the temperature to adjust up.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
One change
on June 30, 2022
Posted by: JB..
Frequency of use:Daily
Verified Purchase:Yes
Works very well. Really like the 'circulation' mode on the fan. One thing I would change is the fan 'circulation hold' to be separate from 'temperature hold' option. Right now if you hold circulation it also holds the current temperature. I have it set to change temperatures during a 24 hour period, I want to keep those in place, but want to hold circulation mode.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Decent but limited
on June 30, 2022
Posted by: Nicholas DeTore
from Louisville, KY
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This thermostat has some potential, but seems unnecessarily limited to the end user. It doesn’t make sense to me why a user doesn’t have the ability to view statistics live, or maybe even just be able to run a report whenever they want.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Doesn't support WPA3
on June 28, 2022
Posted by: NuOuSpErStur
Just installed a T9 only to find out that it does not support a WiFi network with WPA3 security enabled. WPA3 is a 5 year old security standard. My previous T6 Pro did not have an issue connecting to my WiFi network with WPA3 enabled. Once I disabled WPA3, I was able to connect the thermostat to my WiFi network. I sure hope that
Other than this annoying issue, the thermostat is great.
Response from resideo.comBy Joey, Support, January 20, 2023
Hi, thank you for your review of the Resideo T9 thermostat. We appreciate your feedback and utilize your comments as we move forward.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 install in Michigan
on June 28, 2022
Posted by: SheldonE
from Michigan
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
My own installation required me to add a "Com" wire, but I followed the instructions provided and was able to successfully install the unit. One criticism: there is no large wall plate (or any plate at all) to cover up marks from the last thermostat install, this is something that should be corrected!
After installation I added a remote room sensor (again, easy to install). I found the programing required to switch from the main unit to the remote temperature sensor unit was easy enough. It did take a few days to figure out what programming I really wanted but after only a few tries I found a very good balance and comfortable group of settings.
The T9 provided the necessary options that allowed me to create optimized temperature settings throughout the house. I especially like the option to set the fan to circulate the air in the house , this allow the temperatures to balance out by turning on the fan independently from the need to cool/heat. An extra sensor was placed in the master bedroom and we now sleep much more comfortably. The ability to control the programing and make temporary setting changes instantly via my phone is invaluable. The duel mode (setting heat and cooling thresholds) is another great feature especially for the variable spring weather we have in Michigan. All in all a very good product and I give the reader my full recommendation.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
temp adj.
on June 28, 2022
Posted by: Roger2
Verified Purchase:Yes
think you should be able to set the thermostat warmer than 90 when your away and colder than 50
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Convenient of the product.
on June 26, 2022
Posted by: Sarah T9
from Texas
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
It a friendly product and Wi-Fi. Excellent product, 20 out of 10. Sensor is fantastic to use as a secondary thermostat…
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
There features are great. the temp isn't accurate
on June 25, 2022
Posted by: Mikey mike
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The temp isn't accurate. The features are great but the temperature is constantly inaccurate. I have 3 thermometers right next to it and they are the same but the t9 I have is constantly different.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
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