Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,836 Reviews)
Rating breakdown 2,836 reviews
5 Stars
1,648
4 Stars
555
3 Stars
255
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,777 out of
2,186)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Chris HM
from Virginia
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This product was great until Honeywell decided they couldn’t figure out an over the air firmware update. So much for a “smart” device - now I either have to wait FOUR WEEKS to get it fixed, or I have to just find a competitors product that actually works. Guess I’ll go with the competitor.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: N colby
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
No matter what I did, it blew hot air when it was set for cool. Tried everything, including the iOS app, had to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Wes C
Verified Purchase:Yes
Super easy to use and I can check on it on my phone to make sure the doggo is staying cool while I'm at work.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Gustavo
from Miami
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install and customer service was great!! They walked me step by step
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Nice Product & Great support after purchase.
on September 11, 2021
Posted by: R Patel
from Alabama
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Happy with the product and technical support. They have very good technical support response.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Yawer
from Lbi, nj
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Excellent product , simple to use and works as advertised
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: OR_HomeOwner
Frequency of use:Daily
Verified Purchase:Yes
Despite being advertised to support Apple HomeKit - current firmware does not have this option. The Honeywell app is sufficient - but I am looking forward to the HomeKit option is this was a primary reason for selecting this model. Customer Service said “it’s coming”. Geofence is a bit buggy. That being said - I do like it. Interface is pretty user friendly.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Lindsey, R.
from St Francis, WI
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This has pretty much all the features I'd want in a smart thermostat, including the ability to add additional sensors, create schedules, turn OFF geofencing and learning features, remote access, and integration with Alexa.
I would recommend this to a friend!
Written by a customer while visiting resideo.com