Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
3 out of 5
3
Didn't send me the one with the sensor like I had
on July 3, 2022
Posted by: Batty bat
Verified Purchase:Yes
Seems alright. Didn't do exactly what I thought it would tho
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 Honeywell Smart Thermostat
on July 3, 2022
Posted by: Anonymous
from Longs, South Carolina
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great thermostat to use with or without the other temperature sensors that can be used in conjunction with it. Can control thermostat using app as well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Glad to upgrade
on July 3, 2022
Posted by: Mr. Watts
from Georgia
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
For me this product was very easy to install because I upgraded from a T4 to a T9. I have not have any issues with the T9 and I like the geofencing and being able to control the temperature from my cell.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Honeywell T9 thermostat with remote sensors
on July 2, 2022
Posted by: Anonymous
from Lincoln, Ne
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The thermostat is awesome in my opinion. I own a two story home and the original thermostat location is in the dining area on main level and the bedrooms are all on 2nd floor. I also purchased two of the remote sensors and installed them in the bedrooms so that when we are sleeping or upstairs the thermostat on the main level will average the temperature or the sensors upstairs will take priority to achieve the desired temperature you set.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Very happy
on July 2, 2022
Posted by: Brushfireboar
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to use, installed for my aging parents . The app is easy to use and the device itself is easy enough to operate. My parents are 81 and 77 years old and have not had issues with it. I am able to check on it remotely if they are having issues and this has been helpful.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 Smart Thermostat
on July 2, 2022
Posted by: DaveMil
from Mn
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This thermostat is easy to install and pretty intuitive to set up.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Complete garbage
on July 2, 2022
Posted by: Stuck with 3 of these
from Myrtle Beach, SC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Doesn’t connect to my eeros mesh network. Only one shows up in the Ring app and “Works with Ring” is misleading. Ring shows a temperature, you still need their garbage app and another username and password from them. Honeywell smart thermostats are now some French company with garbage customer service. The app doesn’t show the room sensor temps. Even though the T9 replaced other Honeywell thermostats, it is a different size so the holes and marks on the wall aren’t covered up the same. Standardized thermostat sizes would go a long way. Features in the app don’t work well and are not easy to use. Don’t buy one of these
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Thermostat
on July 1, 2022
Posted by: Mirella
from California
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love that I could turn it on before arriving to my house.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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