Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5 out of 5
5
Awesome price for an awesome thermostat!
on July 21, 2022
Posted by: Armando915
Verified Purchase:Yes
Great price for a smart thermostat. Very easy to install.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Frustration with connecting T9 to eero mesh WiFi.
on July 20, 2022
Posted by: BAP33
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Frustrated with wireless connection problems. I have a T10 and it connected with ease but T9 will not connect to my main SSID. I only am able to connect to my guest SSID due to issues with 5GHz vs 2.4.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Best way to make my whole home comfortable
on July 20, 2022
Posted by: Courtney R
from Phoenix Arizona
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Easy setup and worry free scheduling. I was having difficulty getting both of my ac units to equally cool off my house, one would run all the time causing the other not to run leaving some rooms too warm. I used 2 temp sensors along with this thermostat and the t10 for my other unit and now the whole house is comfortable
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great buy
on July 20, 2022
Posted by: JBac
from Houston, TX
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very easy to install. Great device and a very user-friendly app.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great
on July 19, 2022
Posted by: John 2
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Simple to use, like having wifi capabilities, got a sensor and keeps house uniform
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy install
on July 19, 2022
Posted by: Benny P
Verified Purchase:Yes
Easy set and install. Kit came with c wire adapter if you needed it. Room sensor makes prioritize rooms for sleep temp easy. A nice upgrade from our old controller.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Looks cool but it always off
on July 19, 2022
Posted by: Elle
from Raleigh nc
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
We got a thermostat and a total of 3 sensors. I work from home so we figured madter nedroom. Office. And living room. The thermostat itself is constantly off, so o did some googling and saw that they can be adjusted 3 degrees (ours was off 6). We figured wed mentally adjust the other 3. But even then its just inconsistent. We set it for 67. Which would be 70 - and its 74 in the room its supposed to be 70 (67) in. Not to mention, it just does its own thing. If i look in the app for the "target room" thats generally a dofferent temp that what its set to go to. Wr just cant win.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Great Thermostat and App, no backplate
on July 18, 2022
Posted by: Matt1
from Texas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Great thermostat, app works well and is more feature rich than I would ever need. -1 star for not including a backplate adapter, considering most people have wider thermostats they are replacing.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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