Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,834 Reviews)
Open Ratings Snapshot
Rating breakdown 2,834 reviews
5 Stars
1,647
4 Stars
555
3 Stars
254
2 Stars
140
1 Star
238
81%of customers recommend this product. 
(
1,776 out of 2,185
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
Almost great
on August 19, 2021
Posted by: Murdock
from Minneapolis, MN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
If with 3 changes I think this would be a great thermostat.
1. Ability to have it dim even more and we're not in use. The minimum of 10% seems to still be much brighter than 10%. I understand that I could have it turn off, but I want to always be able to just glance over and see the temperature.
2. Display the indoor humidity all the time so I could just walk by and see it.
3. Show the temperature of the remote sensors on the main screen so I don't have to dig through menus to find it.
Other than those 3 items it's been a good thermostat for us. It is reasonably easy to install and much easier to set up than our last Wi-Fi thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
I maybe removing if this is increasing my bill.
on August 19, 2021
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
Too many inconsistencies in my desired temperature and what the thermostat is showing. Just got my 1st bill that is extremely high.
Written by a customer while visiting resideo.com
Customer Rating
2 out of 5
2
Great Thermostat, remote sensor is one step above
on August 20, 2021
Posted by: Joe Homeowner
from Connecticut
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The thermostat is great, I was hoping for the remote sensor to work better. I installed the remote sensor in the Master Bedroom thinking it would maintain the set temperature in that room. I have the motion detection off because I wanted it to maintain the temperature in the bedroom as it is the only room in the area that is used. It does not maintain it as I would like.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Highly Programable yet questionable setup
on August 21, 2021
Posted by: FL Man
from FL
Verified Purchase:Yes
We've had this thermostat installed for approximately a month now, and the best feature it has is the lock feature. The setup and connectivity is sketchy. The process is simple, and maybe it was the security on my WIFI but it took several try's to connect and set up. Other than the initial setup, it is a highly programable thermostat. It will take some time to figure out if it causes my unit to run more efficiently as the sensors attached have significantly different readings.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
T9 Thermostat - Great Value!
on August 21, 2021
Posted by: weblabmedia
from Fort Myers, Fl
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This is a very nice and aesthetically modern looking Thermostat (T9). One of my biggest frustrations is with the remote temp sensors. I have full signal strength but does not stay connected. I am running firmware ver 1.0.6.0 (sensor model 1100). I would give 5 stars otherwise. The App works really well and is easy to navigate. And to be fair I may be doing something wrong with the remote sensors too.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Happy Customer
on August 23, 2021
Posted by: Bigdz740
from Camden N.C
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very pleased with my smart t-stat. Well worth the money.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
It works. Buy it.
on August 23, 2021
Posted by: K. Smith
from Edmond, Oklahoma
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I tried all the fancy Google thermostats. All kinds of issues. The T9 just works. Reliable WiFi connection. Schedules. Room sensors. App is decent and I can still connect to Google Home. Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Bad Android apps...
on August 23, 2021
Posted by: Ka S
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T9 thermostat is working well. I could have given more stars for the unit itself but the Android apps "Honeywell Home" stops me from doing it. It is not user-friendly and not much settings i can do through the app. The worst is the first screen which shows the current temperature with huge font size but with TINY font size for the preset-temperature. I have to wear my reading glasses everytime if I want to override the preset. It is difficult to distinguish between ##.0 and ##.5. The difference between Huge and Tiny font size is totally unnecessary. Please see attached picture (1:1 scale)
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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