Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
2 out of 5
2
A little dumb for a smart thermostat
on August 2, 2022
Posted by: Jack in AZ
Frequency of use:Daily
Verified Purchase:Yes
This thermostat looks nice and the sensors do an excellent job of motion/occupancy sensing but it feels very far behind the ecobee. The ecobee provides near real-time performance data. The ecobee can operate on a schedule but intelligently override the schedule if you are away when you are normally home or vice versa. Meanwhile the Honeywell thermostat provides no easy access to temperature/humidity plots, just a bar graph of run time that is delayed by at least 48 hours. Youn can use geofencing or a schedule but not both. Very disappointing
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great thermostat
on August 2, 2022
Posted by: Ken B4783
from North Carolina
Gender:Male
Verified Purchase:Yes
I replaced a Honeywell T6 thermostat that I did not like. This one plugged directly into the T6 plate without the need to change any wiring. Super easy. This is a much more logical, easy to use thermostat that doesn’t require getting out the owners manual every time you want to change the programming.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Geofencing for multiple phones is glitchy
on August 2, 2022
Posted by: Electronic Dan
from Orlando, FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Cannot get the Geofencing to work properly on both phones. It worked just fine on my phone alone, but when we added my wife’s phone, it kept glitching and acting like no one was home even when we both were. Made sure that GPS was set to always allow on both phones and that background app refresh was allowed on both phones. Finally gave up on the Geo fencing after trying several times, and ended up deciding to just use a schedule. But I would like to use the Geo fencing ideally. Very frustrating.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great T9 thermostats!
on August 2, 2022
Posted by: WaltT
from Coachella Valley, CA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Love our new Thermostats. Needed to get two of them for a dual system for front and rear of the home. The app is very impressive and can be controlled from anywhere! We use remote sensors in all bed rooms and living spaces to get just the focus we need in the rooms we are in. We also like it’s from Honeywell and its history of thermostats design.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Works well
on August 2, 2022
Posted by: Lrlatino
from Northeast, USA
Gender:Male
Verified Purchase:Yes
Decent stat for the modern day heating and cooling hvac systems. Plenty of internal settings to satisfy most multi stage heating or cooling home systems. Reminders, system settings, screen brightness and other settings can be modified to suit your system and space. Can add remote sensors, but i did not. Nice looking and operates easily through its own touch screen or phone app. The phone app could use a color update interface like other Honeywell apps,but it works well for the intended purpose. Honeywell customer service has been very helpful with any of my questions through their online chat/text option. If you can find the t9 on sale, its a nice solid stat that operates well from your phone or its touchscreen.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Two thumbs up!
on August 1, 2022
Posted by: Jamew
Verified Purchase:Yes
Very happy with this product! Had a small issue installing and tech suppory talked me through it!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Smart thermostat indeed
on August 1, 2022
Posted by: Herring
from Florida
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Very user friendly. It’s as nice and seamless as I’d hoped. I love the schedule feature.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great so Far
on July 31, 2022
Posted by: Pipes
Verified Purchase:Yes
Was very easy to install and just love the fact that I can control this from my phone while I am away etc.
Written by a customer while visiting resideo.com
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