Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
3 out of 5
3
Just ok thermostat not worth the high price.
on August 29, 2022
Posted by: Average ranch home
from Illinois
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Average thermostat with online capabilities. Others are a bit more intuitive than the T9. It works but some of the features are lacking at that price point. Use ability feels a little to dumbed down. When using the sensor the main unit shows the temp of the rooms you chose, which is not acceptable when trying to view temps of each room including the one that the thermostat is in. When priority rooms are chosen you should be able to view that rooms actual temp somewhere and then view the set temp somewhere else. Anytime I choose multiple rooms all of a sudden those rooms temps now match when viewing them at the sensor on the screen. Other thermostats that use sensors don't have this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Good product
on August 29, 2022
Posted by: Satisfied customer2
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
It's very easy to install, app is friendly overall they work as should be, thinking of buying another one for my upstairs unit.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Leaves a lot to be desired
on August 28, 2022
Posted by: lelanb
from Moorhead, MN
Frequency of use:Monthly
Gender:Male
Verified Purchase:Yes
It’s unbelievable that an established brand (or formerly established as Honeywell Home) has this many bugs. The runtime feature doesn’t work and my wife couldn’t even create an account. Resideo is beta testing what other companies already have figured out.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
I must have misunderstood what it would do
on August 28, 2022
Posted by: Pat Wal
from Colorado
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I though that in Auto mode it would turn on the heat or air conditioning, whichever is needed to get to the set temperature, but it apparently does not.
I got a lemon when I initially purchased the thermostat and it took several weeks to get a replacement, but the new one is working fine.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great Purchase
on August 28, 2022
Posted by: Shonna A
from Houston, TX
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Works great and love being able to control it from my phone without being home or in another room.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy
on August 28, 2022
Posted by: KenP
Frequency of use:Daily
Verified Purchase:Yes
It’s easy to install, program and has great features.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 Honeywell
on August 27, 2022
Posted by: Phillips
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Temperature is accurate and I like that, I can change the temperature up or down from my phone as well as where the individual portable small units that are in each room of your home.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
DO NOT BUY
on August 27, 2022
Posted by: Stayaway
Verified Purchase:Yes
These are the worst. Never hold the selected temperature
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
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