Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5
Easy to install and control temp using a smart pho
on September 1, 2022
Posted by: Hagar2001
from Rockledge, Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install and control temp through smart phone
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Curly
Verified Purchase:Yes
Easy to program, easy to use, clear display. User-friendly app
Written by a customer while visiting resideo.com
Customer Rating
2
When will remote sensor become VISIBLE on the App?
on August 30, 2022
Posted by: Anonymous
from Richmond, VA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I am disappointed that the remote Sensor is NOT visible on the phone app or on the main stat mounted in a fixed position. An invisible reading that works may suit Honeywell, but not me. I want to know that the sensor really WORKS! If I check the wall hung unit and it reads the desired temp, how am I ever to know what the reading is at the remote sensor, or if they are both just coincidentally at the same temperature due to good circulation?
Written by a customer while visiting resideo.com
Customer Rating
2
Big Disappointment......
on August 30, 2022
Posted by: Nat H.
from Henrico, VA
Frequency of use:Daily
Gender:Male
I recently installed a T9 for one of three zones in my home, after having installed an Ecobee downstairs. I wanted control of the times of day to set the remote sensor to adjust the STAT to the proper temperature setting....and I "think" the T9 can do this, BUT THERE IS NO WAY TO TELL WHAT IT IS DOING WITH THE REMOTE SENSOR. One has to go to the main stat location and search for the remote to see what the temp it, and even then it will NOT TELL YOU WHAT THE READINGS ARE AT BOTH LOCATIONS. The APP ALWAYS FAILS to show the temp at the remote sensor.... so why would ANYONE buy 2 or 3 sensors if it is impossible to know what they are doing??? Wish I had gotten another Ecobee. Now I know....
No, I would not recommend this to a friend.
Response from resideo.comBy Charlie, Support, January 27, 2023
Hi Nat, your experience is important to us and we'd like the opportunity to assist you. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Posted by: Chris DYI74
from FL
Gender:Male
Verified Purchase:Yes
This is my first smart thermostat. I am overall impressed with its operation, packaging, and documentation. I'm a bit disappointed that the HVAC run time history report in the app seems to take two days four it showed up . And now it seems to always be two days behind.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: C. N.
from Johns Island SC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Thermostat works great with Alexa. Unfortunately, I thought my utility gave incentives for any smart thermostat, but it turns out that they don't partner with Honeywell. Great thermostat but no love from my electric service provider :(
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Wdiaz
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Needs some improvements such allow the user to set a temporary temperature from x to y hour. The only option available is hold the settings.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: DMille
from Jacksonville, FL
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Good customer support helped me with some unique wiring features that I encountered. Device works as advertised. Very happy thus far.
I would recommend this to a friend!
Written by a customer while visiting resideo.com