Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,833 Reviews)
Open Ratings Snapshot
Rating breakdown 2,833 reviews
5 Stars
1,646
4 Stars
555
3 Stars
254
2 Stars
140
1 Star
238
81%of customers recommend this product. 
(
1,775 out of 2,184
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
Great Thermostat, App Needs Work!
on June 19, 2021
Posted by: TriumphGuy
from Sioux Falls, SD
Verified Purchase:Yes
This is a fantastic thermostat and I love the ability to add the T9 room sensors. Being able to have the Master Bedroom go down to a different temperature at night and have the home office be another during the day is a fantastic feature. I was an early adopter of the original Lyric Round thermostat and loved it as well. It was a sad day when I sold my home and left it behind.
The Honeywell Home app honestly is super buggy and unreliable. Frequently, the app will not refresh the status. I can literally be looking at the thermostat and have just force closed and reopened the app and have two different sets of data. The app used to be much more reliable so I hope that in time Residio will do the right thing and make this work better. Honeywell's 1 degree differential is what keeps me coming back.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Good Choice
on June 19, 2021
Posted by: Jaknap
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I like all the features at this time. It was easy to install. Customer support is really good I called to clarify something. I was able to ask many things in very calmly manner.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3 out of 5
3
Not bad, but not my favorite
on June 20, 2021
Posted by: Sarge4life
Verified Purchase:Yes
It's not bad, but not as user friendly nor feature rich as the ecobee. It sometimes uses away settings when I'm home even though both the app and thermostat show someone home.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great thermostat
on June 20, 2021
Posted by: Anonymous
from Tampa, FL
Gender:Male
Verified Purchase:Yes
Great thermostat and easy to install. Definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great
on June 20, 2021
Posted by: Pingui
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Super nice thermostat.............................
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Smart thermostat
on June 20, 2021
Posted by: Robert W22
Verified Purchase:Yes
Its awesome works great n is reliable i have no more to type
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Easy to use - from anywhere....
on June 20, 2021
Posted by: Carol P.
from Hemet, CA
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I love being able to control my home temperature from my phone. If it's cold in the morning, I can turn the heater on before I leave my warm bed. In the middle of the night I wake up hot, I turn the air on. Easy to use, very intuitive.
I also like the fact that I can turn it on when I'm out and about.... Loving it.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Nice thermostat easy to use and setup
on June 20, 2021
Posted by: ED of War
from Las Vegas
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Nice thermostat. Easy to setup. It took me about 20 min to set this up with existing wires.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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