Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,934 Reviews)
Open Ratings Snapshot
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product. 
(
1,831 out of 2,267
)
Best Buy Privacy Policy
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
T9 Wifi
on September 8, 2022
Posted by: Dan8960
from Babbitt MN
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
We really like the T9 but have experienced numerous Wifi drops. We have 2 mesh routers in close proximity to the T9 and a very strong Wifi signal but have had to reset at least a half a dozen times. Not sure how to resolve the issue at this time.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Great Product
on September 8, 2022
Posted by: Dana B
from North Carolina
Frequency of use:Daily
Verified Purchase:Yes
Only 4 stars as I have only had it for a month but so far so good, both Thermostats and 2 sensors are programmed and where ever I am I can adjust them right from phone! Easy to figure out. I do wish it had a bigger back plate to cover up the T5 mounting holes that I had to go back and fill and paint over.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
T9 Smart Thermostat
on September 7, 2022
Posted by: Granny Annie
from N/A
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
I am impressed with this thermostat and the ease of using it and every day I am discovering new things about it. Can't wait to see how it functions when we travel.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Wished it worked without geo and schedule normal
on September 6, 2022
Posted by: K mc
from Clarksville tn
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Great Thermostate. We needed one with a sensor for the downstairs unit. So we can control the temp for all. Do not like the geo thing. Wished it had a simple schedule set up. Without locations services
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Needs a lot of work...
on September 5, 2022
Posted by: Never
Frequency of use:Daily
Verified Purchase:Yes
App was trouble to use. Ended up returning and got a different brand
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
Dont really recommend
on September 5, 2022
Posted by: Wyman
from Utah
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to use but dont work right. The unit will hold one temperature for a long time and if you move the temperature it will follow the new temperature. I also set a different thermostat next to this one and shows a different reading. Istill have it installed but i think i am going to replace this unit.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Awesome!
on September 4, 2022
Posted by: JamesL
from Utah
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Love that I can connect it to HomeKit and see the temp anytime any where on my phone and watch. Also love that it can track if I am home and only be on when I am. I know I’m going to love this thing.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Excellent quality
on September 3, 2022
Posted by: M. Christy
from Maryville TN
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This is a very user-friendly product. I’m not very techno-oriented, but I’ve had 0 problems w/this product!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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