Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Rpinaz
from Prescott Arizona
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This was one a few thermostats that have remote room sensors. This is why I bought it. It works well enough, but the phone app occasionally loses connectivity. At that point I have to go through a complicated procedure involving chat with technical support in order to get everything reset. This is a major pain in the rear-end as it happens two or three times a year. Given a choice I would not purchase this again. Also, the app is not particularly user-friendly in regards to customization.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: GA-WEST
from Arizona
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
While I like the unit and that it runs on HomeKit it keeps renaming my house in HomeKit which it shouldn't do and is very annoying. Also the screen doesn't dim like its supposed to. Stays bright all night.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Planedoctor
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Outstanding product and was absolutely more than I expected. I'd been hearing from the wife for quite sometime about the bedroom and main bath being warmer from the rest of the house. A mini split was suggested and my response was out of the question. Buddy of mine at work was telling me about the Honeywell T9 and the sensors. After some youtube "homework", I decided to get one. Got it home, installed it and set it up. We placed the sensor in the bed room and I programmed the schedules etc. After about 4 hours and much to my surprise, the house had "equalized". The T9 is in the hallway and the sensor in the bedroom is clear across the house. Additionally, the rest of the house was not considerably cooler than the priority room. I cross-checked the sensor and the thermostat with a fairly expensive digital HVAC thermometer and it was within .2-.4 degrees. Needless to say the real test would be the wife. After a week, I inquired and the results were..."I like it and can see a difference".
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: sddesi
Frequency of use:Daily
Verified Purchase:Yes
Can't figure out how to program for sensor and came off program, shutting down entire system unexpectedly.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Dirtydirt
from Florida
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Seems like unit cycles more due to holding a tighter temperature differential.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Rabe
Verified Purchase:Yes
Extremely disappointed. I should probably take it back. Logistically painful that I can’t effectively set a schedule without geofencing. There are multiple members of my family and geofencing my phone alone is short sighted.
Written by a customer while visiting resideo.com
Posted by: Krislyn
from Alabama
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
The Resideo app is absolutely awful. It constantly logs me out. I’ll change the temperature on my phone and it takes forever to it to actually come on.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Alexxcota1
from Atlanta, GA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I previously had the Honeywell Lyric Round thermostat. It came with my home new in 2018. The Lyric Round failed in 2022 and I replaced it with this. It works great. The reason I rate it 2 star is because it clicks very often. I don' ever remember the Round clicking. This T9 emits clicks when turning on or off the unit
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com