Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
5
The BEST thermostat for 2-story homes with vaulted
on November 13, 2022
Posted by: Han Seoulo
from South Hill, WA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T9 Thermostat was very easy to install and keeps my house at a comfortable temperature of my choosing throughout the house. The thermostat came with a remote sensor and I bought 3 additional sensors, making a total of 5 sensors (one being the thermostat itself). 3 Sensors upstairs and 2 sensors downstairs. I have a vaulted ceiling in my living room, which made it very difficult to heat/cool the house. The upstairs would be blazing hot in the winter, while downstairs would be comfortable. The downstairs would be nice and cool during the summer, while upstairs would still be very warm. With the T9 and the remote sensors, my ENTIRE House is practically the same temperature (+/- 1 degree). That is absolutely amazing. I previously had an Ecobee with sensors, and it did a horrible job compared to the Honeywell T9. To top it off, it integrates with my Ring Dashboard and Apple Home Kit. I will definitely recommend the Honeywell T9 to all my friends, whether they are in need of a new thermostat or not.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
Wow, does this support suck
on November 12, 2022
Posted by: nontkjfg
When the app was Honeywell, everything worked fine. Since they changed to Resideo, it dropped my thermostat from the app and refuses to recognize it. Support is impossible, with interminable phone waits and a "chat" feature whose main quality is the ability to drop you.
DO NOT BUY ANY HONEYWELL / RESIDEO PRODUCT
No, I would not recommend this to a friend.
Response from resideo.comBy Support, January 27, 2023
Hi nontkjfg, this is not what you should expect. Our support team is available 7 days a week, just visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help verifying that you can control your T9 using the Resideo app.
Written by a customer while visiting resideo.com
Posted by: Cntrl Freak
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
It is a great product.
-Easy to set up with an IPhone.
-It has a circulate feature that will run the fan intermittently.
-It will also track the runtimes for heating and cooling.
-Easy to set up with an IPhone.
-It has a circulate feature that will run the fan intermittently.
-It will also track the runtimes for heating and cooling.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: HeatMH
from Wisconsin
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
This thermostat is OK once it works. My Internet went out, I had no heat, and had to reprogram all of the sensors and the main device in order to get the heat to come back on. I have the Geo fence on, sometimes it does not recognize the kids being home, therefore it is 65° in the house until I come home and it kicks back on. Technology is great and all when it works, but nothing beats the old fashion thermostat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Tyler s
Verified Purchase:Yes
Easy installation easy set up and really nice looking love it
Written by a customer while visiting resideo.com
Posted by: Far NW IL review
Verified Purchase:Yes
Just think that this type of technology would allow for an "infinite" program....it is made for 4 settings only adjustable in blocks of 15 minutes. If it was numerous settings (such as: morning, late morning, afternoon, early evening, late evening, sleep) it would be a bit more customizable.
Written by a customer while visiting resideo.com
Posted by: JoePilot
Verified Purchase:Yes
We really like the T9/T10 series thermostats. They do everything we want. The only issue we had with our T9 was that it wouldn't locate our home wifi, so we had to put it on our guest network. If not for that, I'd have given it 5 stars.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Chitch
from Kitchener, ON
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Absolutely Luv our new Honeywell T9! Easy to install and set up, used some help from videos. Should have gotten one long ago. Look fwd to lowering heating bills.
I would recommend this to a friend!
Written by a customer while visiting resideo.com