Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,829 Reviews)
Rating breakdown 2,829 reviews
5 Stars
1,643
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product.
(
1,771 out of
2,180)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: JAG2023
Verified Purchase:Yes
My main thermostat was affected by the TV heat and now with the T9 remote sensors reading from a neutral location, it works perfectly!!
Written by a customer while visiting resideo.com
Posted by: John M. T.
from Phoenix, AZ
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The resideo app could use some work. Only allows up to 5 periods. Should be able to rename and or delete the home and sleep periods
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Pete#58
Verified Purchase:Yes
Phenomenal, I cannot believe with this. I have complete control of not only my energy but my Energy bill.
Written by a customer while visiting resideo.com
Posted by: Eric B.
from Houston, TX
Verified Purchase:Yes
Poor app functionality. Additional sensor does not connect with thermostat.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 7, 2024
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Posted by: 1vwdealer
from Ontario, Canada
Verified Purchase:Yes
Great idea but I couldn’t install it. We are away from this residence for months and wanted to control the temperature remotely.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Display
Verified Purchase:Yes
The schedule temperature doesn’t always change as scheduled. The wall temp doesn’t always match what my iPhone is reporting
Written by a customer while visiting resideo.com
Posted by: DCSLIM
from MD
Verified Purchase:Yes
Don't like it. Compared to the previous thermostat I had the one makes you do more to view it features and to make any changes and the app is even worse. I can't view the status of the equipment. The previous thermostat I had would let me know if the system was running or not. This one does not. The previous one would allow me to make changes from the main screen. This one makes you dig into the menu to make any changes, The previous one would allow me to see the filter status again this one makes you dig into the menu to find anything. The only good thing about this thermostat is if you are using the room monitors you can view the temperatures in those rooms. Bottom line is I hate it.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, June 3, 2025
Hi, we're sorry to hear you experienced this with your unit. We appreciate the feedback and will utilize your comments as we update our products.
Written by a customer while visiting resideo.com
Posted by: Jcurt
from Colorado
Verified Purchase:Yes
Simple and easy to use, very convenient. Easy set up and user friendly.
I would recommend this to a friend!
Written by a customer while visiting resideo.com