Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Toasty warm
from Sexsmith, AB Canada
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very impressed with the simplicity of the T9. Very easy to wire and set up. The app is easy to use and set up to y family’s lifestyle. Would definitely recommend to others.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: RHjd
from Flemington NJ
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Great product that enables you to adjust temperatures in different part of the house
Written by a customer while visiting resideo.com
Posted by: Jack TC
Verified Purchase:Yes
Easy setup, easy to use. Using adapter for 2 wire service was easy.
Written by a customer while visiting resideo.com
Posted by: Dr Knoll
Verified Purchase:Yes
Provides ability to know status of home and control when to heat or cool home when returning
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
We purchased the new thermostat and are very pleased with it. The best feature is being able to control the temperature using the app on my phone.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Jason P
from Baltimore, MD
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
The T9 thermostat has a good user interface, is pretty intuitive to use, and does what I would expect it to do as a standalone device. However, the app to control it (Resideo) has some issues. The geofencing feature of the app stopped working for me about a weak after installation, and nothing Resideo's support team suggested I do led to better functionality. The issue appears to stem from miscommunications within the app as different parts of the app can have you being classified as being "home" and "away" simultaneously. Additionally, I have experienced issues with changing the hold temperature from the app, with the command being canceled a few seconds after starting. In summary, if you are find with a static schedule for your thermostat the T9 is great, but if you want to take advantage of features like geofencing you may want to look elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: PA Patriot 0824
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works perfectly. Really like the added room pods to keep track of temperature upstairs.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Frank Plaza
Verified Purchase:Yes
I recently installed a T9, but I can't switch from Cool to Heat or to Auto, as the Mode screen only displays Cool and Off. This is a serious problem as the cold season is approaching fast in my area. I made a Factory Reset, but the problem persists.
Written by a customer while visiting resideo.com