Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1 out of 5
4.1
(2,831 Reviews)
Open Ratings Snapshot
Rating breakdown 2,831 reviews
5 Stars
1,645
4 Stars
555
3 Stars
253
2 Stars
140
1 Star
238
81%of customers recommend this product. 
(
1,773 out of 2,182
)
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Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Customer Rating
4 out of 5
4
T9 Thermostat with sensors
on January 27, 2021
Posted by: MW29
from Seattle, wa
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
T9 was easy to install and operate. It has the functionality to control my furnace and AC. I also like the remote sensor with motion sensing to set active rooms. I only wish the base unit had the motion tech to avoid having to install a remote sensor in the same space.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
T9 thermostat, needs some improvments
on January 27, 2021
Posted by: Thor
from Alberta
Gender:Male
Verified Purchase:Yes
Ok, good stuff about T9 can be find on the manufacturer website. Set up was with some geek ups. Without phone app it is impossible to set proper time and proper time zone. Wifi: hard to connect, have to try and try with perfect signal. when connected time zone was off and no way to change it. Only after factory reset everything start to work normal, wheather forecast doesn't work from time to time and is not accurate.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1 out of 5
1
It won’t work with smart home products
on January 27, 2021
Posted by: Robert 51
Verified Purchase:Yes
It won’t work with a smart speaker like alexa it’s noth worth it without that feature
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
The best investment
on January 27, 2021
Posted by: Jose Q
Verified Purchase:Yes
Easy to use and very useful, right price, better than the other ones
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Great product, just use the correct app.
on January 28, 2021
Posted by: Jimmy2
from Utah
Gender:Male
Verified Purchase:Yes
Easy to set up but no so easy to use with the "My Total Comfort Connect" app. The T9 doesn't have a CRC ID, and I had to contact Honeywell to learn that the "Honeywell Home" app is the one to use as opposed to the "My Total Comfort Connect" app. Is there a "Honeywell Home" desktop app that can be used for this? For the rest of the T9, it's easy to set up and program, and the night light in the hallway is helpful.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Great Thermostat
on January 28, 2021
Posted by: RayJ
from Ga
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works great and has lots of features. I like especially that it averages out the temp from all sensors if you so select - great feature. Only undesirable feature is that the display is WAY too bright! You can adjust it from 10 to 100 %, but the problem is 10% is what you normally need during the day. Therefore the nice dimming feature at night is worthless. But they do allow you to turn it off at night which is your only other option.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5 out of 5
5
Just what we were looking for
on January 28, 2021
Posted by: A5fam
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
We chose this thermostat for its clean and minimal design, and we love the ease of having control of the climate in our home with the simple touch screen and remote functions.
Written by a customer while visiting resideo.com
Customer Rating
4 out of 5
4
Solid product, needs more features
on January 28, 2021
Posted by: JOFe
from South Carolina
Verified Purchase:Yes
Recommended by our HVAC supplier over the Nest due to Nest having common problems with wiring detection. The geofencing works well, but when it’s set to geofencing, scheduling is limited (can only set one sleep/awake schedule when geofencing is on!). We wake up at 530 on weekdays and somewhere between 7-9 on weekends - it would be nice to not sweat those last few hours due to the heat turning on at 530 on weekends. You can always switch to schedule and avoid using geofencing at all to bypass this. Not as many features as a Nest but you pay more for it - I hope Honeywell has intentions for digital updates soon to make it have more features, such as smart alerts for energy savings, more scheduling options when using geofencing, etc. We’ve used the app to adjust heating when we’re out of town and the weather changes drastically to keep our pets comfortable and avoid frozen pipes! It was a great purchase for us, despite the lack of features, which I hope are coming soon!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
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