Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: Allen W
from Southern New Jersey
Gender:Male
Verified Purchase:Yes
I replaced a Honeywell T6 with out WIFI with the T9 with WIFI. Installed two remote wireless sensors with the thermostat. Put one in the bedroom the other in the living room. The T9 is in the Dinning Room. I am using the online app. with the motion sensor. Only had it a few months and works great.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from New York
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works as expected. Easy setup. I like the wireless room sensors. They work very well.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Remote professional
from Omg stop with the questions
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works great! I like that the fan will turn on randomly to circulate the air. It seems to even out the air temp in the house
Written by a customer while visiting resideo.com
Customer Rating
2
Stay away - loses connection
on December 22, 2022
Posted by: ggtirevite
from Florida
I've had it installed for a little over a month and it lost connection to my network once already. Will see how it performs over time. Like the feature of the additional sensor for the bedroom.
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Posted by: Iron Mike
from Los Angeles, California
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Updated our thermostats. Remote ability to control the thermostats was a big selling point for me. Connecting sensors throughout the home to monitor temp is very helpful.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
3
There is No Apple HomeKit Intergration
on December 21, 2022
Posted by: CountryCloudBoy
from Waco, Texas
Frequency of use:Daily
Just installed our new T9 Thermostat. There is no Apple Homekit integration like it says on this site. Does the device need an update?
Response from resideo.comBy Support, January 27, 2023
Hi CountryCloudBoy, thank you for bringing this to our attention. If you do not seethe option to connect to Homekit your thermostat needs a firmware update. Please make sure that it is connected to Wi-Fi, the update should be done automatically. If you need assistance with this please visit our Support Center link at the top of the page for ways to get in touch and someone would be happy to help!
Written by a customer while visiting resideo.com
Customer Rating
4
Good product & customer service but long wait
on December 21, 2022
Posted by: Jaycee
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
We've had it for a month, and it does everything promised. I had to call customer service a couple times, and after a long wait (30-45 minutes), the customer service was excellent. If the wait time had been shorter, I would have given 5 stars.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Lola
from Tx
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
What I was looking for when I’m away and there is a constant change in weather. I needed something I could control when I’m away from home and when I get there it’s at a comfortable temp. The app is easy to use.
I would recommend this to a friend!
Written by a customer while visiting resideo.com