Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: CRobs
Frequency of use:Daily
Verified Purchase:Yes
Great product. Easy to use and the satellite thermostat works as I expected.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
Verified Purchase:Yes
Awesome product happy that I purchased it thank you
Written by a customer while visiting resideo.com
Posted by: CMcG
Verified Purchase:Yes
I installed the T9 approximately 1 month ago and have been happy with its performance so far. The installation was simple and the unit as a whole is very user-friendly. My only complaint is regarding the limited scheduling options. My energy company has a somewhat complicated time-of-use structure and I cannot program enough events for the thermostat to track with this energy use structure. As automating my system to align with this billing system was a primary goal of purchasing this thermostat, I have deducted one star from my rating. Otherwise I am very happy with the unit.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: The Rach
from Kentucky
Gender:Male
Verified Purchase:Yes
Love the stat, easy to setup and configure. It is missing some fine tuning parameters, I would love to have lock out settings to establish a low limit lockout for the heat pump as well as a high limit lockout for the auxiliary/emergency heat.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Waldren
from Ashburn, VA
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
I upgraded from my old Honeywell smart thermostat that I was very happy with. Because I had sun hitting the thermostat daily disrupting the set temp, I wanted to go with the T9 that comes with a sensor for another room. This solved my problem be placing it in another room, now the temp stays more stable throughout the house. This was easy to install, love the interface, looks great and I love the auto function to switch between heat and cool automatically. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: veeew
Frequency of use:Daily
Verified Purchase:Yes
Thermostat is nice, and it operates as it should. The wireless sensors are good. App is terrible. It lags-sometimes shows the previous period’s setpoint and room temperature for no reason. There is no easy way to see all temperature sensors and humidity at once. The runtime feature is nice but its always days behind. It would be nice if the app could show history of the room temperatures for the past 24 hrs even.
Response from resideo.comBy Support, January 18, 2023
Hi, thanks for taking the time to rate the T9 Smart thermostat, we appreciate the feedback and will use this information to better improve future products. -Joey
Written by a customer while visiting resideo.com
Posted by: UTClark
from Omaha, NE
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
With the additional sensor which I need, this does the job great and at a much less price tag than the competition. The app is one star though!!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4
Web control with remote room sense is awesome!
on January 8, 2023
Posted by: SClark
from Battle Creek, MI
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
So far the T9 has been wonderful. It has made the controlling the temperature so much simpler now with the sensor being where we need it and the control in the buildings office.
The only misses I can tell is not having a lock-out, cannot have more than 6 time categories.
It is being used with a 110 year old building with steam heat that we like to warm up in two degree increments per hour prior to events.
I would recommend this to a friend!
Written by a customer while visiting resideo.com