Customer reviews from resideo.com
Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Average customer rating
4.1
(2,934 Reviews)
Rating breakdown 2,934 reviews
5 Stars
1,698
4 Stars
569
3 Stars
271
2 Stars
153
1 Star
243
81%of customers recommend this product.
(
1,831 out of
2,267)
Customer Reviews for Honeywell Home - T9 Smart Programmable Touch-Screen Wi-Fi Thermostat
Posted by: WMcC
Verified Purchase:Yes
The network set up and programming schedules took minutes to complete. There are some other functions that I dont use that some might find nice like the Geofencing function. The actual addition of wiring for the common for my particular system was not easy to figure out. everything is based on a standard HVAC system and nothing revolving smaller heat pump based unti, so that took a minute to figure out. Normally the common (24vac supply) is located somewhere in the control panel. HVAC systems don't follow a normal wiring methodology for residential, commercial or Industrial electrical so that can creat some confusion.
The controller actual, is very nice,easy to read and operate.
The controller actual, is very nice,easy to read and operate.
Written by a customer while visiting resideo.com
Posted by: Guy on the farm
from keremeos BC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Works well easy install the menu was easy the sub menu had a few extras
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Anonymous
from California
Gender:Male
Verified Purchase:Yes
It's amazing easy to used on the phone with out a problem
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Nvanbeancounter
from North Vancouver, BC
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Being able to monitor temperatures in different parts of the house is great. Having the thermostat use that data to regulate temperature for the whole house is awsome. Unfortunately sensors daya displayed in the app shows different temperatures depending on the page of the app one is using. There is no documentation to explain what each app page is communicating to us. In addition when the thermostat was first connected to the wifi it changed the time zone to 8 hours away and there was no way to manually override it while connected to wifi. A call to support resolved it quicky by telling me the app had to be installed, and an account set up, to get the T9 to the correct time zone. A significant first step not mentioned anywhere in the scant documentation that came with the T9 or with the extra sensors I bought. That's a pretty major omission if you ask me. Luckily it was a weekday when the T9 was installed and support was still open. Complete documentation with instruuctions on setting up the app and connecting the thermostat to wifi would have resulted in 5 stars. Sensors generally have a weak signal with 2 bars of wifi most of the time, 3 bars occasionally, even when the T9, sensors, and phone are together. Support is not able to determine why.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
4
Just needs ability to adjust max/min range easily
on January 10, 2023
Posted by: STR Owner
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Very intuitive thermostats. Love the remote access. The only thing missing from Honeywell T9 is the ability to EASILY change and lock a range of temperatures that a user can activate the heating and cooling (like a in a setting function behind an admin pin). I don’t think this can be done on T9 without going back through the initial setup. This is a feature on competing thermostat and it is very useful for rental properties.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Slowayne
from California
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Easy to install with smart help from device. Works as expected and nice having access from phone.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Corey2pockets
from Jacksonville, NC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
Product Is great and was easy to install. Shows weather and is easy to access from outside the house
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Posted by: Chard
from NC
Frequency of use:Daily
Gender:Male
Verified Purchase:Yes
This is a great thermostat. It is easy to install and works great with the phone app. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting resideo.com