Customer reviews from brother-usa.com
Brother - VC-500W Wireless Label Printer - White
Average customer rating
2.9
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
10
4 Stars
11
3 Stars
12
2 Stars
11
1 Star
12
93%of customers recommend this product.
(
13 out of
14)
Customer Reviews for Brother - VC-500W Wireless Label Printer - White
Customer Rating
1
Unable to install correct on Win11................
on November 3, 2023
Posted by: Asle
from Oslo norway
Unable to install correct on Win11............................
Response from brother-usa.comBy Brother Customer Service, November 6, 2023
We understand you're experiencing issues printing with your Brother VC500W machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Printing and Projects Made Easy
on January 31, 2019
Posted by: CeninaS229773
from Atlanta,GA
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. I received this product in exchange for my unbiased opinion. I often complete projects to aid in keeping me organized. The printer allowed me to create and print fun, artistic labels to give my projects personality. ASSEMBLY: I was able to assemble the printer with few challenges. I did encounter a challenge inserting the labels. Also, I found the printer to print more test labels than needed. SIZE: The printer is the perfect size requiring little space. I was able to place it on my desk without feeling like my desk was clutter. .PROBLEMS: I only encountered a problem when connecting to WIFI. The instructions were a bit confusing as to how to connect to my WIFI versus adding the printer to my WIFI connection. Once I figured out I had not connected the printer to my personal WIFI, printing was a breeze.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Brother VC-500W
on February 2, 2019
Posted by: KrisK312618
from Woodbury, MN
[This review was collected as part of a promotion.] I received this product for free from Brother in exchange for my honest opinion/review of the product. 1. the product has a nice footprint and is an excellent label printer2. printing labels is pretty straight forward, however, the process of finding the labels is not so clear3. The connectivity (in my case to a MAC) is not quite so straightforward. It took some research on how to connect this device wirelessly4. assembly was not an issue. the cartridge was easily pushed into place and there were not many moving parts5. I have had non connected label makers that did not have quite the formatting control and this I really like with this product.6.my expectations are mostly met, however, every time I change the cartridge, an entire label is wasted7. I would improve by not wasting an entire 1" strip label with each change of the cartridge and think there is some potential for improvement with the connection wireless interaction8. visually, it is impressively small and seems to pack a punch printing, especially in color. the cartridge is a nice touch and would love to see the waste amount trimmed.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
great all around
on November 5, 2020
Posted by: weh98
from rochester, new york
the delivery of the product was on time. I got to play with it with the labels that came with it and it was nice. will be ordering the correct size labels for the product that i need it for. other then that i love it.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Stay away
on March 12, 2022
Posted by: LUCHEN
from South Africa
Poor and limited Support,no app if you are located outside of usa...eg south africa
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great litter printer
on May 13, 2022
Posted by: Salsagranny
from Florida
Great litter printer would have given 5 stars, but colors come off when label gets wet.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Printer is OK
on December 31, 2022
Posted by: Scott
I love the print although it is very slow. The driver and software setup is very unreliable and cumbersome. If not for the setup issues I would give 4 stars.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, January 3, 2023
We understand you're experiencing slow printing issues with your Brother VC500W machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve this issue. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Great labels most of the time!
on January 10, 2023
Posted by: Michelle
from Washington
I've been using this printer for a couple of years. It works great for most projects. I had hoped to use it for my candle and room sprays. They look great, but when the jars heat up, the labels turn blue. So disappointed.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, January 12, 2023
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. The labels for the Brother VC500W are not really recommended for candles. The labels are more for customizing greeting cards, scrapbooks, photo projects, etc. If you have any questions, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com