Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,604 Reviews)
Rating breakdown 3,604 reviews
5 Stars
2,315
4 Stars
823
3 Stars
253
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,707 out of
3,061)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Happy w my purchase
on December 2, 2025
Posted by: Happy two
from Virginia
[This review was collected as part of a promotion.] Pretty, well lit inside, quieter than my previous one- (which was not a GE).
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor quality!
on December 2, 2025
Posted by: MeBuy
from Kansas City
[This review was collected as part of a promotion.] The first two refrigators that were delivered had
one of the back wheels bent in, the third refrigator had dents on both doors.
one of the back wheels bent in, the third refrigator had dents on both doors.
GE quality control is really bad.
I will never buy a GE refrigator again.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Don, GE_Appliances, December 5, 2025
Please contact the place of purchase for assistance with deliveries.
Written by a customer while visiting geappliances.com
Customer Rating
3
To new to tell.
on December 6, 2025
Posted by: Ridiculousalready
from Virginia
[This review was collected as part of a promotion.] Just got it installed. The delivery and installation was great. The guys were wonderful. I haven't had a chance to use the refrigerator yet so I can't give a review based on the function of the refrigerator. I can say that water is leaking from the water feature and I hope that's because it's new and will work itself out. Otherwise it can be a big problem if it continues and overflows onto the floor. A lot of the inside is cheaper plastic and not as strong as our older GE that we replaced. Time will tell.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Vikki, Cafe_Appliances, December 10, 2025
We manufacture our appliances using durable materials and components that will provide the cooling performance and longevity you expect from our brand. That said, it is not unusual to see a few drops of water dripping from the dispenser on your refrigerator after having dispensed water. This is caused by pressure on the water line and changes in temperature causing some condensation to form and drip. If you're experiencing actual leaking, we recommend having our GE Appliances service team - Bodewell evaluate and repair your refrigerator as needed. Please call 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge
on December 9, 2025
Posted by: Repete4113
from Lexington SC 29073
[This review was collected as part of a promotion.] Love the fact that you don’t see all kinds of fingerprints on the fridge. Love that it is same as the counters. Plenty of space in both sides of fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Happy with this purchase
on December 20, 2025
Posted by: wowwowwow
It's great, but I did already have an issue with the ice machine. I guess it was due to how I took the tray out, so be aware of that tray, and then the ice tub. Shelving is nice, and seems spacious
I would recommend this to a friend!
Features
3
Performance
3
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Terrible
on December 23, 2025
Posted by: chevy10
from South Carolina
[This review was collected as part of a promotion.] I HATE IT! I had trouble removing the shelves because the door seemed to be aligned too far to the left, so they couldn't be removed without hitting the door. Apparently, you must apply pressure on the door to get it PAST its normal range to remove them. It's not easy to get a shelf out while holding a door. When removing them, they WILL scratch your door. IT CANNOT BE PREVENTED. Imagine damage to an appliance you have owned for less than a week! The ice maker makes a mess inside the freezer. And three shelves in the fridge just isn't enough for me.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Julia, GE_Appliances, December 29, 2025
We appreciate your feedback on the design of this unit, and we will be sure to share your thoughts with the proper teams for further review. You can find additional information on your icemaker on page 15-16 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--8dIvBZh4--/uri5uzsb1hmc2cqgkont.pdf. Pages 10-11 of that same Use and Care Manual provide information on how to get the most from your fresh food storage. If you continue to have an issue with your icemaker, please reach out to our Bodewell service team to schedule a service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
New fridge!
on December 24, 2025
Posted by: Marks appliances
from Texas
[This review was collected as part of a promotion.] This fridge was our first choice when our insurance company offered a new replacement for our 25 year old fridge. It looks great, fits perfectly and has a great reliability rating
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Features
on December 26, 2025
Posted by: Dbad32
from Sparks NV
[This review was collected as part of a promotion.] Side by side refrigerator/freezer I like all the features especially all the lighting. You can see all the contents on both sides, front and back. Installed easy, ice maker holds plenty of ice and makes ice quickly. Shelving removes easily for cleaning. Bins have plenty of room. Fingerprint-less stainless steel is nice and stays pretty clean. Overall I am pleased with my purchase and installation.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com