Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,604 Reviews)
Rating breakdown 3,604 reviews
5 Stars
2,315
4 Stars
823
3 Stars
253
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,707 out of
3,061)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
4
simple yet reliable
on July 12, 2025
Posted by: mrcudia
from Roseville CA 95747
I can say that this is our 2nd purchase of the same product as the first one was delivered incomplete (kind of). Three days after, we have our very own GE refrigerator that fits very well in our new home. It looks basic but comes with ice maker and water dispenser (filtered water). It is easy to use with that straightforward panel. My wife and I knew that this will be our choice for our new house as we've tested this before from our rented house. It is simple yet reliable. ❤️
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
This is my favorite refrigerator
on July 13, 2025
Posted by: Almana
from Eagle, ID
This is our second GE fridge, same model as before since we moved and had to leave our last one in our home. I love this fridge - after trying out so many different brands and models over many years, this particular fridge just works. Nothing super fancy, but it never freezes up, always is reliable and it's attractive.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
good room
on July 14, 2025
Posted by: lost dog
good design
plenty of room
very bright inside
freezer is big
doors are very good
plenty of room
very bright inside
freezer is big
doors are very good
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator.
on July 14, 2025
Posted by: MHMC
Loved the overall layout of the fridge, fits the location just perfect.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great, aggressive ice maker!
on July 15, 2025
Posted by: GSutton
from Charleston, SC
Overall it's a great product. Had issues with stopping it from rolling forward but jury rigged something to work. Fits quite a bit, the lighting is much better than the previous model I had. Drawers kind fo flimsy. Ice maker works very fast, however it sometimes overfills and becomes aggressive when dispensing and drops ice cubes inside the freezer section
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
A Big Disappointment
on July 15, 2025
Posted by: RissaB
from Ohio
I’m quite disappointed with this refrigerator for several reasons:
Poorly Designed Door Compartments: The door bins are made of thin, flimsy plastic and are poorly designed. The overhanging lips reduce usable space, making the compartments appear more spacious than they actually are.
Limited Interior Capacity: While the refrigerator is taller, the lack of depth significantly limits storage. The added height doesn’t make up for the shallow interior. For example, I can no longer fit a standard sheet pan that easily fit in my previous fridge.
Lack of Stability: The entire unit feels unstable. It noticeably jiggles when the door is closed, which raises concerns about its overall sturdiness and build quality.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, July 21, 2025
We'd like to help out with the bins and stability issues.
We recommend checking to ensure that your unit is completely level to the ground. This model can be leveled by using the rollers located near the bottom hinges. You can view instructions on page 27 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--WJmUNBgg--/uri5uzsb1hmc2cqgkont.pdf
For the bins feeling loose, we recommend scheduling service with our Bodewell team. We're confident that they can help resolve this. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
We're going to be passing your comments about the overall space to our product team to review. Thanks again for sharing.
We recommend checking to ensure that your unit is completely level to the ground. This model can be leveled by using the rollers located near the bottom hinges. You can view instructions on page 27 inside the user manual here: https://products-salsify.geappliances.com/image/upload/s--WJmUNBgg--/uri5uzsb1hmc2cqgkont.pdf
For the bins feeling loose, we recommend scheduling service with our Bodewell team. We're confident that they can help resolve this. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
We're going to be passing your comments about the overall space to our product team to review. Thanks again for sharing.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and very well built
on July 15, 2025
Posted by: Stephen FL
Fantastic capacity beautiful refrigerator and has loads of compartments, the shelving is great and cools like a dream! And pretty energy efficient!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on July 15, 2025
Posted by: Michelecasner69
from Phoenix az
Great product fits perfect and looks great. Lots of room.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com