Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,604 Reviews)
Rating breakdown 3,604 reviews
5 Stars
2,315
4 Stars
823
3 Stars
253
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,707 out of
3,061)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
4
PROBLEM WITH REPLACING ICE/WATER FILTER
on February 20, 2025
Posted by: CARLOS ANDRES
I TRIED CHANGING THE WATER/ICE FILTER, FOLLOWED THE INSTRUCTIONS ON THE MANUAL, BUT IT STILL GIVES ME AN ERROR CODE. WHO DO I CALL GIVEN IT IS UNDER MANUFACTURER'S WARRANTY.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Nice ~ We Love the Slate Look!
on February 22, 2025
Posted by: Beeivi43
So far so good! I bought this fridge on sale a couple of years ago but never installed it--we've been waiting for our 29 year old Amana to die, and she finally did a few days ago. We brought this in and installed. Easy to do. Nice and quiet. And looks so lovely! We have the slate finish--I don't know why this isn't catching on more--I love the look, and now are inspired to move forward with our remodel.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Why can't things be like they use to
on February 24, 2025
Posted by: Jessmendes
The crushed ice maker does not work, only worked for a minute and now all the ice come out as cubes.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, February 27, 2025
We recommend resetting your refrigerator by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function and allow for crushed ice, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible quality
on February 26, 2025
Posted by: Ivanbinconned
A dog that failed after less than four years usage.
Response from geappliances.comBy Adrian, GE_Appliances, March 3, 2025
While we know the importance of an appliance lasting for a long period of time, it is not possible to determine the product or part failure rate, lifespan, life expectancy, or life cycle of an appliance. There are multiple variables involved such as frequency of use, type of use, location of appliance, care, and maintenance.
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great! Plenty of space!
on February 27, 2025
Posted by: Nelson2020
from Wisconsin
I wasn’t sure about a side by side but it’s amazing! So much space in the door and the inside. Much easier to organize. The freezer has plenty of room. I can clearly see what’s in my freezer vs the bottom freezer I had previously. Quiet, sleek and fits perfect. Highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good layout and design.
on March 6, 2025
Posted by: gma67
from GA
This is the second one I’ve purchased of this model. We moved and left the first one with the house. After shopping again, we came back to the same model. I would recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Refrigerator
on March 7, 2025
Posted by: Bradgeo
from Charleston SC
We had purchased a complete set of Fridgidaire appliances (stove, dishwasher, and refrigerator). After just 3 years, the refrigerator failed and needed a thousand dollar repair. After doing a lot of research, we opted to replace the Fridgidaire refrigerator with a GE. This was bar far the best decision regarding a major appliance we ever made. The GE has been very quiet, performs admirably in keeping things cold, and is more aesthetic in the kitchen. We are very pleased and would highly recommend GE appliances to everyone.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad review
on March 8, 2025
Posted by: ElMoncho
I have a lot of problems with the temperature. And is making water in the freezer and the refrigerator.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, March 10, 2025
We recommend scheduling service with one of our certified technicians to get this temperature issue properly addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com