Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,604 Reviews)
Rating breakdown 3,604 reviews
5 Stars
2,315
4 Stars
823
3 Stars
253
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,707 out of
3,061)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Great refrigerator
on August 26, 2024
Posted by: Zee24
from Houston, TX
The refrigerator has abundant space and is very well lighted. Its appearance is very appealing. The ice maker dispenses very quickly.
I am very happy with this refrigerator.
I am very happy with this refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Stopped Working After 5 Days
on August 26, 2024
Posted by: icunow
from TX
Ice maker line started leaking water into freezer and then stopped working after 5 days. Electronic temperature on panel is inaccurate.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 27, 2024
We want to help out with leaking and panel issues. We suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5
Works perfectly!
on August 27, 2024
Posted by: BobKonst
from Fl
Works perfectly! Had some concerns about noise from ice maker but not an issue after it filled fist time on set up.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 28, 2024
Posted by: Les4
from Los Angeles
Great refrigerator. Delivery easy and setup. Looks good and is a great size
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wow!
on August 29, 2024
Posted by: LKL10
from San Juan Capistrano, CA
We have had this refrigerator for about 6 weeks now. So far everything is perfect. the delivery was awesome and the guys that set up the refrigerator we're very helpful. We got the stainless steel one and it is beautiful. So far everything is perfect. We had another GE refrigerator that lasted us 12 years.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Reliable Quality
on August 30, 2024
Posted by: BPThompson
from Zephyrhills, FL
We have used GE products many times in our past and have always had a good experience. The products meet our needs and seem more reliable than the Samsung set we inherited with our new home in Florida
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
First side by side
on August 31, 2024
Posted by: Daisy82
from Charleston,SC
Adequate space but doesn’t seem like as much space on the frig side as my previous french door. It’s just something I have to get used to. Like the adjustable shelves on the door.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
So-so
on September 2, 2024
Posted by: dfdu
Noisy.
Door alarm stopped working shortly after the 1 year limited warranty ended.
Freezer shelves and basket too shallow.
Sandwich-size freezer zip lock bags fall through the opening in freezer-door shelves.
Water dispenser spurts water on the floor and drips down the door no matter how carefully I use it.
Best feature is the fingerprint-free "stainless steel" which seems to be named for the color because the material feels like plastic.
What the less than 2-year-old product continues to do extremely well after the warranty expired: maintains the desired temperatures in the refrigerator and freezer.
Door alarm stopped working shortly after the 1 year limited warranty ended.
Freezer shelves and basket too shallow.
Sandwich-size freezer zip lock bags fall through the opening in freezer-door shelves.
Water dispenser spurts water on the floor and drips down the door no matter how carefully I use it.
Best feature is the fingerprint-free "stainless steel" which seems to be named for the color because the material feels like plastic.
What the less than 2-year-old product continues to do extremely well after the warranty expired: maintains the desired temperatures in the refrigerator and freezer.
Response from geappliances.comBy Charlie, GE_Appliances, September 4, 2024
We're sorry to hear that you are less than satisfied with the refrigerator. We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We recommend referring at this link here if the door alarm stopped working.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=102
If the water is dripping from the dispenser we recommend referring at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16841
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
We recommend referring at this link here if the door alarm stopped working.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=102
If the water is dripping from the dispenser we recommend referring at this link here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16841
Written by a customer while visiting geappliances.com