Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
2
Cold and noisy
on January 7, 2024
Posted by: KLJMN
from Stillwater, MN
The refridgerator functions as it should. It makes more noise than it should in this day and age.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, January 18, 2024
Hi,
Congratulations on your new refrigerator and thank you so much for choosing GE Appliances for your home! We appreciate the feedback and so glad to hear that the unit is functioning properly. We completely understand your concern about the noise and we're more than happy to provide guidance!
It is normal for your refrigerator to make some sounds while in operation. Please refer to the links below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We hope this helps. Best regards. - Tierra@GEAppliances
Congratulations on your new refrigerator and thank you so much for choosing GE Appliances for your home! We appreciate the feedback and so glad to hear that the unit is functioning properly. We completely understand your concern about the noise and we're more than happy to provide guidance!
It is normal for your refrigerator to make some sounds while in operation. Please refer to the links below for more information:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
We hope this helps. Best regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Like the SxS
on January 8, 2024
Posted by: Gpat820
Great frog love the side by side easier than the French door we had. A bit more noise than I would have liked but like due to gov. regulations on efficiency.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New fridge was overdue!
on January 8, 2024
Posted by: Paul1417
from Greater Spokane, WA area
It's only been a couple weeks, but so far it's great! Looks great in our kitchen. The interior lighting is a far cry from our previous 25+ year old unit. Ice maker is quick to produce. Not quite as much room as the old one, but there's only 2 of us now instead of a houseful! Very reasonably priced.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very satisfied customer
on January 8, 2024
Posted by: Mango66
from California
Very quiet. Able to set temps for freezer and fridge. Water dispenser works without getting any water on the floor. Able to turn off ice maker (We don’t use it in winter). I like the door alarm if either door is open for more than 3 minutes. A good purchase. Very satisfied.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wise investment
on January 8, 2024
Posted by: Jeff 47
Excellent storage and runs so quiet. Really easy to operate.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on January 10, 2024
Posted by: Vermont camper
Needed a new refrigerator for our RV. Had to be certain size and we were on a short time frame for getting and installing. Looking at write ups and sizes we ordered this. Not only was it here quickly, it fit perfectly. Although a touch smaller than what I had, I am absolutely 100 percent delighted with this refrigerator. It is all I hoped for. You will not be sorry getting one
Written by a customer while visiting geappliances.com
Customer Rating
5
So happy about the counter depth side-by-side
on January 10, 2024
Posted by: klmath
from AR
I was bummed when my old GE, identical except for depth, conked out. I was so worried the shelf and drawer quality wouldn't be the same. Also, my ice maker worked all those years without a glitch. Well, shelves, drawers, light, door shelves are all fantastic. Same GE sturdiness and thoughtful about ease of use. Ice maker improvements already appreciated is the longer lever, so cups and mugs can sit stable with lever activated. And it's just plain beautiful. Finger crossed it lasts like my old one.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Faulty refrigerator
on January 11, 2024
Posted by: M6814
from Broken Arrow, Oklahoma
The refrigerator has been in use since January 2 , 2024 and as of today, January 11, the icemaker is not working. The symptoms are no greenlight and no ice. It was making ice up to today.
This is not what I was expecting from a brand new refrigerator. I did not expect to have to place a service call after a few weeks of receiving a new refrigerator, poor quality.
This is not what I was expecting from a brand new refrigerator. I did not expect to have to place a service call after a few weeks of receiving a new refrigerator, poor quality.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 18, 2024
Hello- The quality and longevity of our products is a top priority to us, and we strive to build our appliances with durable materials that are built to last for years to come. We are very sorry for the issues you have experienced with your icemaker. This is not the experience that we want for you. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for being part of the GE Appliances family. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com