Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,604 Reviews)
Rating breakdown 3,604 reviews
5 Stars
2,315
4 Stars
823
3 Stars
253
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,707 out of
3,061)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Unexpected satisfaction
on December 2, 2020
Posted by: lds2017
from San Francisco, CA
I was on the fence about buying a new G.E. since I had my old one for over 20 years. The old one was freezing food in the refrigerator section and thawing food in the freezer section - so it was time to replace it. I researched a lot of brands, but landed on a G.E. again. I love it! It's quiet and it does what it's suppose to do. I'm looking forward to l long relationship with this one too.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
This fridge has all the requirements
on July 15, 2021
Posted by: Mervtheswerve
from Redondo Beach California
I am 80 & have had several refrigerators in my life. Nothing can compare to the GE I bought a week ago. It is a perfect size for our apartment & has all the facilities one needs in a fridge. The ice maker is far better than any previous refrigerator I have owned.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Damaged goods
on July 20, 2021
Posted by: shannon and Fran
from Banning Ca
Our refrigerator was delivered with a damaged base / scratched doors and will not level out.......and apparently its not finger print proof. Not a happy customer.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 23, 2021
Hello, thank you for your review. We are sincerely sorry that your refrigerator was delivered with damage and will not level properly and that you have not been pleased with its finish. This is certainly not the ownership experience we strive for and would love to assist you. If you haven't done so already, we recommend you contact the company you purchased the refrigerator from to discuss your options for returning or replacing your refrigerator due to the damage to its base and scratched doors. However, if you are keeping this refrigerator, we recommend you check out this support article that discusses how to reduce the appearance of scratches on your unit: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16697 Additionally, in case you have not found this yet, you can view our instructions on how to level your refrigerator on page 28 of your owner's manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-1.pdf We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on August 30, 2021
Posted by: Gus Macker
from TN
Noisy piece of crap !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, August 31, 2021
Hello. We appreciate you reaching out to us about your refrigerator, though we are very sorry to hear you feel the noise level is too much. We know that may be an inconvenience and are glad to address this.
Newer model refrigerators can sound a little different than older models, because of newer technology and increased features; whooshing, humming and other sounds are normal, and there is a description of these expected sounds on page 33 of your manual. We also have an article regarding normal sounds your refrigerator may make here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 .
We do regret that the sound level has been too high for you, and will be sending your feedback to our Refrigerator Design team for future review and possible alteration.
We are happy to help with any other questions or concerns you may have, and wish you all the best! -Sarah@GEA
Newer model refrigerators can sound a little different than older models, because of newer technology and increased features; whooshing, humming and other sounds are normal, and there is a description of these expected sounds on page 33 of your manual. We also have an article regarding normal sounds your refrigerator may make here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901 .
We do regret that the sound level has been too high for you, and will be sending your feedback to our Refrigerator Design team for future review and possible alteration.
We are happy to help with any other questions or concerns you may have, and wish you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible
on November 24, 2021
Posted by: The worst product
The worst ever in the history of fridges. Never buying another one
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 2, 2021
Hello there,
We're absolutely sorry to hear that you are unhappy with your refrigerator. We do see that you recently had a service appointment and hope that all is well. We're always here to help if you need anything. Mike@GEA
We're absolutely sorry to hear that you are unhappy with your refrigerator. We do see that you recently had a service appointment and hope that all is well. We're always here to help if you need anything. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
No ice
on April 18, 2022
Posted by: ang7676
from North Tonawanda, NY
I’ve had the fridge for two weeks now and it hasn’t made a single ice cube. Now I have to wait for a repairman to come look at it.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Chris@GEA, GE_Appliances, April 19, 2022
We hate to hear that your refrigerator hasn't been making ice like it should and know what a pain this would be. We're glad, though, that you were able to schedule a service appointment to get it looked at and fixed. If you have any other comments or concerns, feel free to let us know. We're here for you. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice
on July 11, 2023
Posted by: J0321
from GA
Nice looking fridge, easy to setup/adjust settings and shelves. A little loud at times.
I would recommend this to a friend!
Features
5
Performance
4
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great
on July 19, 2023
Posted by: Luna 77
from Nm
It’s been a great fridge so far. It’s smaller than the one I had before in depth size . It makes a weird noise
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com