Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Great features
on September 15, 2023
Posted by: pmzang
Love my new GE appliance
Refrigerator is nice looking on wheels quiet
Spacious
Refrigerator is nice looking on wheels quiet
Spacious
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, GEAppliances, September 21, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its many fantastic features. We love the wide variety of storage options, and the LED lighting makes it easy to find your favorite foods. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its many fantastic features. We love the wide variety of storage options, and the LED lighting makes it easy to find your favorite foods. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Stuck with slate color choice!
on September 16, 2023
Posted by: MikeyLippy
from Monmouth county NJ
Not enough shelfs, water too warm, ice maker not working with low level of ice.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , September 19, 2023
Hello - Thank you so much for taking out some time to connect and share your review. We're sorry to see that this refrigerator hasn't exceeded your expectations. That is not the kind of experience we are aiming for.
We are going to forward this feedback to our design team, this way they can keep this in mind for future models. Also, if you are noticing issues with the icemaker, we recommend getting one of our approved technicians out for repair. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
We are going to forward this feedback to our design team, this way they can keep this in mind for future models. Also, if you are noticing issues with the icemaker, we recommend getting one of our approved technicians out for repair. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Lots is storage! Really like it
on September 16, 2023
Posted by: CJames02
from Northern California
This side by side replaced a very expensive French door refrigerator- more shelf space - easier to see items - really like this better
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Underwhelmed
on September 17, 2023
Posted by: Anonymous
from Florida
It’s much louder than our prior fridge which lasted over 17 years. You can hear the water running inside the fridge to the ice maker in such a way and so loud it sounds like a water leak. Initially this noise prompted my wife to call customer service thinking we had an issue. The compressor makes the shelves vibrate. Turns out nothing is actually wrong…ugh. Also the side by side doors do not line up equally. I expect us to be fortunate enough to get 8-10 years max out of this one. Time will tell..
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 19, 2023
Good morning,
Thank you for taking the time to leave a review on your new GE Appliances side-by-side refrigerator. We're sorry to hear that you are not completely satisfied with your refrigerator due to the noises it makes during operation, and the doors being unlevel. We're happy to provide some guidance.
Please review the article at the link below for a list of all the normal sounds for your refrigerator:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.200695788.399241693.1695043436-1100713441.1674245189
Your refrigerator doors can be leveled and adjusted. You can find instructions on how to do this on page 27 of the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--WJmUNBgg--/uri5uzsb1hmc2cqgkont.pdf?_ga=2.208486224.399241693.1695043436-1100713441.1674245189
Thank you for your review, and for trusting our brand for your home!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances side-by-side refrigerator. We're sorry to hear that you are not completely satisfied with your refrigerator due to the noises it makes during operation, and the doors being unlevel. We're happy to provide some guidance.
Please review the article at the link below for a list of all the normal sounds for your refrigerator:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.200695788.399241693.1695043436-1100713441.1674245189
Your refrigerator doors can be leveled and adjusted. You can find instructions on how to do this on page 27 of the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--WJmUNBgg--/uri5uzsb1hmc2cqgkont.pdf?_ga=2.208486224.399241693.1695043436-1100713441.1674245189
Thank you for your review, and for trusting our brand for your home!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice unit!
on September 17, 2023
Posted by: Mike46PD
from rock hill, SC
After more than 8 months usage, I am happy with this refrigerator.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful
on September 17, 2023
Posted by: GE frig 2023
Refrigerator was just installed but looks very nice
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator - I'm happy with it
on September 18, 2023
Posted by: Mummo
from Bosston, MA
I iam pleased with the design and size of the refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very dependable
on September 18, 2023
Posted by: Ol fisher guy
Every GE appliance i've had are good dependable, trouble free. This is no different. Very pleased
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 27, 2023
Greetings! We appreciate you for taking the time to leave us a review. We are ecstatic you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com