Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
3
Good Frig
on August 7, 2023
Posted by: MAGMAE
from Florida
Not a great deal of capacity in refrigerator or freezer
Features
3
Performance
3
Quality
3
Value
5
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 8, 2023
Hey there,
Thanks so much for taking the time to post this review on your new refrigerator. We appreciate the honest feedback. Your comments are extremely important and will be considered by our product design team. We sincerely hope that the the use of your new appliance will only get better with time.
Best regards. - Tierra@GEA
Thanks so much for taking the time to post this review on your new refrigerator. We appreciate the honest feedback. Your comments are extremely important and will be considered by our product design team. We sincerely hope that the the use of your new appliance will only get better with time.
Best regards. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Refrigerator
on August 10, 2023
Posted by: GE Tow Doors
from CA
Everything works perfectly except a little bit noisy.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Happy with purchase
on August 10, 2023
Posted by: Stef9
from Glen Allen VA
Love the new refrigerator, works fine and looks good. Only negatives are it's louder than I thought it would be, and the water dispenser on the outside drips a little water after dispensing. Not sure if this is normal but I have to wipe each time.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very thoughtful design
on August 10, 2023
Posted by: Greg0001
from Richmond, Va
I love the shelving, storage drawers, recessed lights and how well it hides finger prints. I am still very pleased with this purchase after 1 month and everyone complements me on how great my GE refrigerator looks in my kitchen.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple and easy to use.
on August 11, 2023
Posted by: Hush
Plenty of cubic space for our family. Fits perfectly in our kitchen.
Written by a customer while visiting geappliances.com
Customer Rating
5
Top notch service and Appliances
on August 11, 2023
Posted by: Fire9701
from Syracuse Needs
So far we are very happy with our Refrigerator it’s exactly what we expected
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Gave it a 3 for a couple reasons
on August 11, 2023
Posted by: Nanci730
from Mooresville, NC
It the unit is difficult to level as the instructions are not easily understood. Even our original delivery and set up crew couldn’t figure it out. The freezer door will pop open if the refrigerator door is closed too hard. Not good for kids. Doors should be heavier. Over all okay though for a basement fridge.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 14, 2023
Hello,
Thank you for reaching out and sharing your feedback on your refrigerator. We're sorry to hear that you are having issues with closing the refrigerator doors and we're happy to help.
It is not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming or vigorously pushing a door shut forces air from one cavity into the other, often pushing the second door open. For more information, we recommend referring to the link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979#:~:text=The%20refrigerator%20and%20freezer%20sections,pushing%20the%20second%20door%20open.
Thank you for choosing GE Appliances for your home. Please let us know if you have any further questions, as we are always here to help! -Charlie@GEA
Thank you for reaching out and sharing your feedback on your refrigerator. We're sorry to hear that you are having issues with closing the refrigerator doors and we're happy to help.
It is not unusual on a two-door refrigerator for one door to pop open when the other door is being closed. The refrigerator and freezer sections are connected by air channels to allow air to pass between them. Slamming or vigorously pushing a door shut forces air from one cavity into the other, often pushing the second door open. For more information, we recommend referring to the link below: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16979#:~:text=The%20refrigerator%20and%20freezer%20sections,pushing%20the%20second%20door%20open.
Thank you for choosing GE Appliances for your home. Please let us know if you have any further questions, as we are always here to help! -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 12, 2023
Posted by: Pops 5001
Storage space is well thought out everything is convenient to get to
Written by a customer while visiting geappliances.com