Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,604 Reviews)
Rating breakdown 3,604 reviews
5 Stars
2,315
4 Stars
823
3 Stars
253
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,707 out of
3,061)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
great features
on January 1, 2021
Posted by: over time kid
from riverside ca.
a excellent product for the cost
like the features it's offer
like the features it's offer
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
noisy
on January 28, 2021
Posted by: yvanon
from FL
not very good quality control brand new one of the light not working
and very noisy
and very noisy
Features
2
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 29, 2021
Hi yvanon - Thank you for choosing to do business with us! We're so sorry for any inconvenience with one of the lights not working. We suggest you take advantage of your warranty and schedule an appointment with GE Service at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
For the noise concern, please take a look at page 33 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-1.pdf
We hope this helps and wish you all the best! - Sharon@GEA
For the noise concern, please take a look at page 33 in your manual for normal operating sounds: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-1.pdf
We hope this helps and wish you all the best! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Slow water pressure
on May 29, 2023
Posted by: Help With Fridge
I got this fridge a month ago. The water was dispensing with great pressure and quickly slowed down. Not it’s simply dripping. The filter is on 84%. What should I do?
Response from geappliances.comBy Charlie@GEA, GE_Appliances, May 31, 2023
Greetings,
We're sorry to hear that your refrigerator is dispensing water slowly, and we want to help!
If water dispenses slowly from the dispenser on your refrigerator, there are a couple of things you can check at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239#:~:text=Clogged%20or%20partially%20clogged%20filter,Shop%20GE%20Appliances%20Water%20Filters.
You can try to hard reset the appliance by either unplugging it or flipping the breaker off for 2-3 minutes then turning it back on.
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
We're sorry to hear that your refrigerator is dispensing water slowly, and we want to help!
If water dispenses slowly from the dispenser on your refrigerator, there are a couple of things you can check at this link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16239#:~:text=Clogged%20or%20partially%20clogged%20filter,Shop%20GE%20Appliances%20Water%20Filters.
You can try to hard reset the appliance by either unplugging it or flipping the breaker off for 2-3 minutes then turning it back on.
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Refrigerator door shelves fall ALL the time
on June 12, 2023
Posted by: Ohiomom09
from Columbus ohio
We currently have no door storage due to shelves falling and breaking, replacement shelves falling and breaking. The internal door design is awful.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Haley@GEA, GE_Appliances, June 13, 2023
Hello there.
Thank you so much for taking the time to provide us with a review on your refrigerator. We are so sorry to hear that the internal door bins have fallen and broke. This is certainly not the kind of experience we want for you.
Your concerns are very helpful to us. Our product teams review this information in order to see where improvements can be made in future models. If you have any further questions or suggestions, please feel welcome to reach out to us at any time.
It is truly a pleasure to have you as part of our GE Appliances family.
-Haley@GEA
Thank you so much for taking the time to provide us with a review on your refrigerator. We are so sorry to hear that the internal door bins have fallen and broke. This is certainly not the kind of experience we want for you.
Your concerns are very helpful to us. Our product teams review this information in order to see where improvements can be made in future models. If you have any further questions or suggestions, please feel welcome to reach out to us at any time.
It is truly a pleasure to have you as part of our GE Appliances family.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good
on July 20, 2023
Posted by: BTPunky04
from Houston, Tx
It is nice works well, but there is a buzzing noise sometimes that is annoying. It does not affect the appliance which works well. The noise is annoying when it finally stops it’s very quiet.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Not the same...
on February 18, 2020
Posted by: envy0912
from MI
It was delayed twice and got the refrigerator 2 weeks later than the original delivery date. When it was delivered, the color of the refrigerator was totally different from the website picture. Not even close...
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Day 1 - no water or ice
on April 28, 2021
Posted by: Mad Mexican
from Texas
Nothing worse than a brand new appliance that does not do what you paid for.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 29, 2021
Hi, Thanks for your purchase! We're so sorry to hear you're having trouble with getting ice and water and we're happy to offer some guidance. To troubleshoot this issue, we suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17408
If warranty repair is needed, please schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience you've experienced and hope this is resolved for you soon. - Sharon@GEA
If warranty repair is needed, please schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We apologize for any inconvenience you've experienced and hope this is resolved for you soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good, day one
on June 1, 2019
Posted by: Nsjsjsnsjdjdj
from Omaha,NE
Fits good and dose not take over the entire kitchen!!!!
Features
5
Quality
4
Value
2
Written by a customer while visiting geappliances.com