Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Great Refrigerator
on July 17, 2023
Posted by: Grandjag
from Arizona
Very pleased with our new refrigerator. We ordered it as we needed to fit the space we had our old refrigerator in.
It fits perfect. Our order came when projected and was installed. The guys did a great job installing.
It fits perfect. Our order came when projected and was installed. The guys did a great job installing.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Just right for my kitchen.
on July 17, 2023
Posted by: joanofthenet
from Fort Myers Florida
It is very nicely designed, looks very good, but I just got it so how do I know how it will perform!
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Love this GE side by side. Perfect !!
on July 19, 2023
Posted by: DebJer23
from California
Love the size. Love the column look. Quiet easy to organize.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Two doors - French doors GE
on July 19, 2023
Posted by: E450
from Charlotte, NC
The product is working poorly. Has been making a very loud sound (the sounds come on and runs for a while and stop and will start back up), the French doors do not close properly, water collecting in the freezer area causing snowlike collection thru out the freezer. I am very disappointed in this purchase.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 20, 2023
Hello,
We're sorry to hear that you are experiencing issues with your refrigerator.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If your refrigerator door will not close, there are several things that you can check. Here's the troubleshooting steps to resolve this issue:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If the doors are opened frequently, left open, or even left slightly ajar you'll see a frost build-up on the shelves, packages, or walls.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are here to help if you need additional assistance. -Charlie@GEA
We're sorry to hear that you are experiencing issues with your refrigerator.
We recommend taking a look at the article below for a list of normal noises associated with refrigerators and their causes:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If your refrigerator door will not close, there are several things that you can check. Here's the troubleshooting steps to resolve this issue:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947
If the doors are opened frequently, left open, or even left slightly ajar you'll see a frost build-up on the shelves, packages, or walls.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19286
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We are here to help if you need additional assistance. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Upgrade!!
on July 19, 2023
Posted by: Anonymous
from Northborough, MA
We had a similar Counter Level GE Refrigerator for 19 years. It was time for a new updated model. We needed a model that would fit our counter space and allow the doors to open. We also wanted a water dispenser and ice maker.
The product fits perfectly and we like the new upgrades.
The lighting is much better and the change in the interior works better for our needs.
The product fits perfectly and we like the new upgrades.
The lighting is much better and the change in the interior works better for our needs.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator!
on July 20, 2023
Posted by: Jp12378
Great refrigerator for the price! Very quiet! Counter depth looks beautiful in our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice maker only gives crushed ice after used
on July 20, 2023
Posted by: JJP930
from Indiana
Ice maker only gives crushed ice after used for crushed ice one time. Ice goes all over the place. Smaller than we expected based on measurements give, but overall the fridge side is pretty good. Freezer side is very small.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 21, 2023
Hi,
Having ice spray out your refrigerator's dispenser can be messy, and we'd like to help with that. In the link below, you'll find an article with tips for eliminating this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286&_ga=2.25241780.862029939.1689601016-575474648.1665505672
Your comments on this unit's capacity are important as well and we appreciate you sharing them.
All the best.
-Sylvia@GEA
Having ice spray out your refrigerator's dispenser can be messy, and we'd like to help with that. In the link below, you'll find an article with tips for eliminating this issue.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21286&_ga=2.25241780.862029939.1689601016-575474648.1665505672
Your comments on this unit's capacity are important as well and we appreciate you sharing them.
All the best.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great price great product
on July 20, 2023
Posted by: BR64
from Washington
Refrigerator came packaged extremely well. The delivery company installed the refrigerator and all went very smoothly. So far working just fine.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com