Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
4
beautiful
on July 1, 2023
Posted by: anh ca
from Sacramento
it is nice, beautiful, good view. I love it. it is also convenient.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
New user
on July 1, 2023
Posted by: KimKatOem
So far so good love the ability to move the shelves
Written by a customer while visiting geappliances.com
Customer Rating
3
Very Loud!
on July 2, 2023
Posted by: Patman88
from Maryland
This appears to be a good refrigerator except for one major problem, it is the noisiest refrigerator I have ever owned. It sounds as though the fan motor does not have rubber insulator grommets so it vibrates at about 68 dB when it is going through what I think is it defrost cycle?
I would give it five stars, if it were not for the extreme noise. If they come up with a repair/recall for this, I would like to be included to have it resolved.
I would give it five stars, if it were not for the extreme noise. If they come up with a repair/recall for this, I would like to be included to have it resolved.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 3, 2023
Hello,
We certainly understand your concern with the noise your refrigerator is making and we're more than glad to provide some clarity and guidance on this. Thank you so much for taking the time to post this review.
It's normal to hear some sounds/noises during the operation of your unit. Please refer to the links below for a list of normal and not so normal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you feel that the noise isn't normal, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a wonderful day. - Tierra@GEA
We certainly understand your concern with the noise your refrigerator is making and we're more than glad to provide some clarity and guidance on this. Thank you so much for taking the time to post this review.
It's normal to hear some sounds/noises during the operation of your unit. Please refer to the links below for a list of normal and not so normal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If you feel that the noise isn't normal, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a wonderful day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
It's ok
on July 2, 2023
Posted by: Cjgatx
from San marcos tx
Not much room. Leak in freezer causes ice on wire baskets which cause door not to close
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 5, 2023
Hello,
We're sorry to hear about the issues you've experienced with the refrigerator.
If your refrigerator is leaking we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly!
-Charlie@GEA
We're sorry to hear about the issues you've experienced with the refrigerator.
If your refrigerator is leaking we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope you are able to get this resolved quickly!
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect fit
on July 3, 2023
Posted by: FabioKathy
from Miami, Fl
Absolutely love my new refrigerator! It's sleek, spacious, and keeps everything perfectly chilled. The design complements my kitchen beautifully, and the organization inside is fantastic. Energy-efficient too, which is a huge plus. Couldn't be happier with this purchase!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
satisfed
on July 3, 2023
Posted by: McNewFrig
from tucson , az
ice maker is amazing. interior design takes away some very useable and needed space
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
So much better than the prior expensive Profile
on July 3, 2023
Posted by: Mike likes it
from San Antonio, Texas
We have had this unit for three weeks now. It works very well. The interior lighting is very good compared to prior models. The led lights on multiple levels are bright and allow you to easily see everything. The glass shelves are very nice and have spaces built in the back to allow for even cooling air flow. The crisper compartments are keeping fruits, veggies and especially salad greens much longer than we have previously experienced. It’s a welcome change. Contrary to other reviews, this unit is totally quiet after the initial cooldown and ice drawer filling. Having ice in the door again is very welcome. The prior big buck Profile with Dutch doors (with no ice) and two lower freezer drawers was continuously problematic. This one promises to be as effective as the 45 year old side by side GE in the garage, in 100+ degree temps outside, that still holds cold beverages and frozen goods. Yes, we’re quite pleased with this unit at this point.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Super Refrigerator
on July 4, 2023
Posted by: Funkinsteff
from Medfield, MA
Love my new fridge. Very Spacious, well organized shelves. Looks great.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com