Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Works great!
on May 29, 2023
Posted by: Kmr219
from California
Perfect for the location it had to fit in. Everything seems to work great. Easy to get via Costco!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent value for the money
on May 31, 2023
Posted by: KPreviews
from Atlanta
Overall a nice fridge with good features and benefits. I looked at Whirlpool, LG, Frigidaire and this one was the least expensive with similar features.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features!
on June 1, 2023
Posted by: Cmagallan
from New Braunfels, Texas
Love the fact that the shelves can be adjusted and that there is a small pint size ice cream shelf above the ice maker! Good ice maker with regular and crushed ice-only thing I would improve is adding the ability to add water while adding ice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
the size is perfect
on June 1, 2023
Posted by: Moosekat
from killeen tx
I like the color and the size. It fits perfect into my kitchen
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good product with some improvements needed
on June 1, 2023
Posted by: Spygirl13
from Camarillo, CA
Fridge is the same size as my last one but seems to fit far less. Would be nice to have a second drawer In refrigerator section that has a humidity controller.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Door water barely cool
on June 2, 2023
Posted by: Poor Not happy poor
Poor engineering to route a cold water line outside the protection of the insulated box. Fridge will not cool below 41. Check underneath to see water line. 1 month an waIting for repair tech to evaluate
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 6, 2023
Greetings-
Thank you for taking the time to leave a review on your GE Appliances refrigerator. We are sorry to hear that your refrigerator does not seem to be cooling properly. In this case, we recommend scheduling a service appointment with GE Appliances Factory Service Team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our excellent team of service providers can accurately diagnose and repair the issue at-hand.
Thank you for your review,
-Devin@GEA
Thank you for taking the time to leave a review on your GE Appliances refrigerator. We are sorry to hear that your refrigerator does not seem to be cooling properly. In this case, we recommend scheduling a service appointment with GE Appliances Factory Service Team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our excellent team of service providers can accurately diagnose and repair the issue at-hand.
Thank you for your review,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Fridge
on June 3, 2023
Posted by: Dolores V
from Ny
Wish the interior of fridge had better quality bins & shelves .
My old GE had better interior quality
My old GE had better interior quality
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
Good product - poor packaging
on June 7, 2023
Posted by: Franco12345
The fridge operates as advertised and is attractive. However there was a small dent on the freezer door that was apparent after removal of protective film. The PC Richards techs babied the product from truck to kitchen. I personally witnessed them cutting the box to retrieve fridge. I believe the dent was there when packaged at the GE facility in Mexico - only explanation. Suggest better quality control and assurance.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 8, 2023
Hi,
We're glad you like the sleek appearance and performance of this refrigerator. It's great that delivery went well, but we're so sorry your unit arrived with a small dent. This isn't what we expect to hear, and our quality team will see this as we continue improving your experience. Have a great day.
-Sylvia@GEA
We're glad you like the sleek appearance and performance of this refrigerator. It's great that delivery went well, but we're so sorry your unit arrived with a small dent. This isn't what we expect to hear, and our quality team will see this as we continue improving your experience. Have a great day.
-Sylvia@GEA
Written by a customer while visiting geappliances.com