Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Great update fridge
on May 6, 2023
Posted by: Zeke 1
from Augusta,Ga
I love my new fridge which replaces my older model I had for 12yrs.I love the new lighting features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good quality, spacious.
on May 6, 2023
Posted by: Kay6566
from Scottsdale, AZ
I have had this counter depth GE refrigerator for a month ir so. I thought it might have less room inside than my previous GE but I was very pleased that it it is spacious inside and meets my needs. The freezer also is roomy and has enough shelves and spaces for all my needs. Delivery and installation as well as removing my old fridge was seamless. I recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful Features
on May 7, 2023
Posted by: Anonymous
from Guilford CT
This is the 4th GE side by side refrigerator that we have had. We absolutely love the style and the reliability of a quality product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Caution
on May 8, 2023
Posted by: Hammer023
from Spokane Valley Washington
We returned the refrigerator. You could not put a mayonnaise bottle in the door, the refrigerator would not get below 42-degrees and the freezer would not keep ice cream hard. The refrigerator was very loud when it would run.
Features
1
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Haley@GEA, GE_Appliances, May 9, 2023
Good afternoon.
The importance of having a reliable major appliance such as a refrigerator in your home is certainly understandable. We are very sorry to learn that your model needed to be returned.
Your concerns regarding the door bins are very helpful to us, our product teams will review and take your feedback into deep consideration when designing new models. Thank you for taking the time to share your experiences with us and allow us to learn from it.
While we understand you do not have this model any longer, please always feel welcome to reach out to us if you have any questions at all.
-Haley@GEA
The importance of having a reliable major appliance such as a refrigerator in your home is certainly understandable. We are very sorry to learn that your model needed to be returned.
Your concerns regarding the door bins are very helpful to us, our product teams will review and take your feedback into deep consideration when designing new models. Thank you for taking the time to share your experiences with us and allow us to learn from it.
While we understand you do not have this model any longer, please always feel welcome to reach out to us if you have any questions at all.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Bright and Shiny
on May 11, 2023
Posted by: LeftyE
from Savannah, Ga
The refrigerator arrived on time and was installed smoothly. It performs as advertised. Like that it’s quiet, more so than our previous one. The fingerprint resistance works as stated. Really like the solid shelves and we like they have several locations to be moved. Love that it has the enclosed section in the door. That’s perfect for our butter, etc.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 19, 2023
Hi! Thank you for taking the time to provide us with your feedback. We are so happy to hear that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good price, a bit small
on May 11, 2023
Posted by: Booya
from Mineola NY
Not great on space utilization. Too much space waisted
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
4
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 12, 2023
Greetings! Thank you for providing us with your feedback. We are so sorry to hear that the internal capacity of this refrigerator did not live up to your expectations. We understand the disappointment this causes. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your refrigerator. We will be sending this feedback to our product design teams for improvement on future models. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your beautiful new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Quality, Space Saver, Premium Water Filter
on May 12, 2023
Posted by: WTRGRL
from Gainesville,FL
I chose this particular model because it has one of the best water filters on the market. However, I am pleased that it’s feels like a very high-quality and durable appliance. Unlike many of the cheap feeling appliances I inspected on the floor. I also appreciate the compact size for my smaller kitchen, yet the inside design enables me to store a large amount of food. Very happy with this one.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon@GEA, GE Appliances, May 19, 2023
Greetings - Thank you for taking time to connect and share your feedback on this refrigerator. We're so happy to see that it's working out great for you.
This model is one of our favorites from our current lineup. We just appreciate the excellent performance, amazing features, and space saving design. Our most favorite feature is the showcase LED lighting, which sheds so much light into the compartment, making it easy to see everything inside.
Thank you for choosing us and for being the best part of GE Appliances. - Jonthon@GEA
This model is one of our favorites from our current lineup. We just appreciate the excellent performance, amazing features, and space saving design. Our most favorite feature is the showcase LED lighting, which sheds so much light into the compartment, making it easy to see everything inside.
Thank you for choosing us and for being the best part of GE Appliances. - Jonthon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fridge
on May 14, 2023
Posted by: 2522Efda
from Ohio
Remodeling kitchen. Love the countertop depth design.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com