Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,604 Reviews)
Rating breakdown 3,604 reviews
5 Stars
2,315
4 Stars
823
3 Stars
253
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,707 out of
3,061)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
3
Too noisy.
on January 4, 2024
Posted by: Karrie427
from Oklahoma
Several cycles sound like a diesel truck in my frig. The looks & the size are what I wanted, but I am not happy with the loud noise.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Kacie@GEAppliances, GE_Appliances, January 16, 2024
Hey there - We apologize for the noise disturbance you're experiencing with your refrigerator. While some noise is typical during certain cycles, we understand your concern. If the noise is beyond what you expected, please be aware that you have a one-year warranty with us. Feel free to reach out to our GE Appliances Consumer Service at 1-800-432-2737, and our team will be happy to assist you. Your satisfaction is important to us, and we appreciate your understanding. -Kacie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
What happened to GE!?!
on January 24, 2024
Posted by: HLH2009
Already had to replace within 60 days - made like crap. I’ve maker broke & the replacement fridge doors don’t line up.
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 27, 2024
We're sorry that your refrigerator had to be replaced so soon. This is never what we expect to happen and apologize that you had to experience that. We will make sure to share this information with our quality teams. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Good fridge but poorly functioning water dispenser
on February 17, 2024
Posted by: Stevealana
from Queens ny
Great fridge but water dispenser stopped working properly after few days. Only very weak slow stream now. Takes 3min (times it) to fill up 30oz water bottle. This feature , filtered water dispenser, was the main reason I purchase this fridge
I would recommend this to a friend!
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 20, 2024
We recommend scheduling service with one of our technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Everything good except for large door bins
on February 29, 2024
Posted by: Fetrent
from Menlo Park, CA
Love the refrigerator so far; had trouble with installing the large door bins; both of my bins fell off the door and lots of broken glass and liquors all over. Both bins cracked
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, March 1, 2024
We're sorry to hear that your door bin broke while installing and we'd like to help. We're reaching out directly via email; please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice
on March 11, 2024
Posted by: Stevie tennis
from Bronx, NY
It just fine - I only wish it came with physical manual
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Great but….
on March 29, 2024
Posted by: JC500
from Charlotte NC
Great refrigerator. It would’ve been five star except the issue that the doors don’t align properly. The handles as a result are also not aligned. My neighbor also has a GE and has the same issue. Almost appears to be a design flaw.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Solid Fridge
on April 12, 2024
Posted by: SSW88
from New York, NY
I replaced my old 20 year-old GE Profile Artica fridge with this one. The inside looks very similar. Hope this one will last very long as well!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking
on April 12, 2024
Posted by: Has been Queen
from Elgin il
It’s okay. Water dispenser is clunky and drips on an angle not straight down annoying
Door does not close itself.
Door does not close itself.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com