Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Just delivered
on December 18, 2022
Posted by: Tomb718
from Boston
This is a very good looking fridge
It seems to have a much greater interior volume compared to the fridge it replaced with similar exterior dimensions.
It seems to have a much greater interior volume compared to the fridge it replaced with similar exterior dimensions.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful Refrigerator
on December 20, 2022
Posted by: Jfjordan
from Sebring, FL
Love the design and look of this refrigerator. Only complaint is its a little noisy while making ice.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Refrigerator
on December 20, 2022
Posted by: Lbcotopaxi
from Cotopaxi, CO
Good quality for the money. Quiet, good layout on the inside. Outside water dispenser fills sport bottles.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Dianna@GEA, GE_Appliances, December 21, 2022
Hey there- We appreciate you taking the time to leave your feedback. We are happy to hear that you are enjoying your new fridge! We hope it continues to be a highlight piece in your kitchen. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful machine so far, so good
on December 22, 2022
Posted by: KarenBeekeeper
from West birginia
The fridge is beautiful and storage space is maximized. The ice maker is working like a champ…such a pleasure compared to the Samsung piece of junk we used to have.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works great so far
on December 22, 2022
Posted by: ATL GT
from Atlanta
Just what I needed. Right size, right look, right price. Only issues I have are: (1) the stainless is very thin. Got a small ding on the front panel while installing. (2) I also wish the feet were more adjustable. The GE I replaced had that feature.
Old house, uneven floors. Had to resort to shims for final leveling.
Old house, uneven floors. Had to resort to shims for final leveling.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Water line ruptures every time it freezes
on December 27, 2022
Posted by: AndyL98
from Memphis, TN
This is a poorly, poorly made refrigerator. Stay away.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Mel@GEA, Ge appliances, December 28, 2022
Hi, thank you for taking the time to write a review. We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! We wish you the very best. -Mel@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Interior lights are fabulous.
on December 27, 2022
Posted by: My name is Diane
from Cumming, GA
I have three issues: 1. there is an unnatural buzzing, humming noise that sounds like a vibration that occurs several times a day. I can slam the door and it stops until next time.
2. There is an abnormal dripping sound that occurs about once a day. Sounds like
water dripping from inside the refrigerator. I expect to find a puddle on the kitchen
floor but none there. I don't know the source or where the water goes to.
3. The refrigerator must not be level because sometimes the door slams shut
by itself and sometimes it stands open and sometimes it goes in the opposite
direction of "open."
3a. The deliverers basically brought it in and plugged it in and left.
No leveling. I had to install all the shelving myself.
2. There is an abnormal dripping sound that occurs about once a day. Sounds like
water dripping from inside the refrigerator. I expect to find a puddle on the kitchen
floor but none there. I don't know the source or where the water goes to.
3. The refrigerator must not be level because sometimes the door slams shut
by itself and sometimes it stands open and sometimes it goes in the opposite
direction of "open."
3a. The deliverers basically brought it in and plugged it in and left.
No leveling. I had to install all the shelving myself.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, January 3, 2023
Hello there! Thank you for taking the time to share your experience with us! We’re so glad to hear that you are loving the interior lights of this refrigerator. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience these issues have caused you.
We’re confident that one of our technicians can get you taken care of; therefore, we recommend scheduling service by calling 1-800-432-2737 or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for being part of the GEA family; we look forward to speaking with you. Wishing you well – Matthew@GEA
We’re confident that one of our technicians can get you taken care of; therefore, we recommend scheduling service by calling 1-800-432-2737 or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm.
Thank you for being part of the GEA family; we look forward to speaking with you. Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Good 'Fridge
on December 27, 2022
Posted by: dormelissa
from Kissimmee, Florida
Good features, no frills, excellent water filter through the fridge door.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com