Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
4
Great features
on November 6, 2022
Posted by: Jvigil2000
from Las Vegas
Easy temp control. Looks great! Lots of space in both refrigerator area and freezer. Only cons. No drain on ice water feature and door has to be pushed shut.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great!
on November 7, 2022
Posted by: Roxie and Erics
from Jefferson City, MO
Fantastic refrigerator and one of the smaller ones in width that we could actually find!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on November 7, 2022
Posted by: Evan78
from Kentucky
This is by far the best refrigerator I ever have owned...it keeps things so cold in refrigerator area...and freezer is great.. could use larger baskets in lower area ..they don't have much room for items...Love this Refrigerator
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on November 8, 2022
Posted by: Charlie614
from Goodyear
Seems to work well. I think the on off lever for the ice maker is flimsy so time will tell. Wheels do not have locks so it wants to move forward when opening the doors. A few more shelves would be nice for the freezer otherwise you have to pile stuff up.
I would recommend this to a friend!
Features
4
Performance
5
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
I love my GE nickel side by side
on November 8, 2022
Posted by: Peg5
from Great Falls, MT 59404
I am extremely over the moon with GE fingerprint free nickel side by side refrigerator/freezer
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Bright and Clean
on November 8, 2022
Posted by: Bothellmom
from Seattle, WA
This refrigerator is all it was advertised to be: it fits nicely within the counter space. It's brightly lit and wonderfully bright with the LED lights. The clear door shelves make it clean feeling and easy to find items. I have two complaints: the ice maker is hard to pull out, and the refrigerator noise is LOUD. It sounds like a bomb ticking down at times, and the water noise when the ice maker refills is quite noticeable.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Shayla@GEA, GE_appliances, November 9, 2022
Hello - We appreciate your detailed review of your new refrigerator! We are pleased to hear you enjoy the features and appearance of this model. However, we're sorry the ice maker is hard for you to pull out, and the fridge emits a loud sound. We understand how frustrating that would be.
There are normal sounds the refrigerator may make. You may learn more about these sounds here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
If you need assistance removing the ice maker, viewing page 15 of the owner's manual may be helpful: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-3.pdf&_ga.
However, we strive to provide the best possible quality and will share your review with our team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! Take care, Shayla@GEA
There are normal sounds the refrigerator may make. You may learn more about these sounds here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901.
If you need assistance removing the ice maker, viewing page 15 of the owner's manual may be helpful: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-3.pdf&_ga.
However, we strive to provide the best possible quality and will share your review with our team for any necessary improvements. Please contact us if you have any questions or concerns; we'd be glad to help! Take care, Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
As good as can be
on November 10, 2022
Posted by: Ladene
from Alvin, Texas
Had refrigerator for one week. So far everything is working as it should. I would buy this GE refrigerator again
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Sooo loud
on November 13, 2022
Posted by: Not gettin GE again
from Boulder, CC
The water dispenser is very loud. would not have made this purchase if I knew it was this loud.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, November 15, 2022
Thanks for reviewing your refrigerator. We're happy to hear that you like the appearance and features but understand that you have some concerns about the noise. We apologize for any inconvenience.
There are many normal sounds your unit may make. Check out this article to learn more: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901. If things are abnormal, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
There are many normal sounds your unit may make. Check out this article to learn more: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901. If things are abnormal, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com