Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Fantastic choice
on September 28, 2022
Posted by: amelia522
from manahawkin new jersey
love brightness of interiors of both frig and freezer. Exterior is always smudge proof and free of fingerprints. overall it was an excellent choice to purchase.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on September 28, 2022
Posted by: Chartheone
from Ohio
We love our counter depth side by side refrigerator...we needed an exact height and depth and this one fit perfectly!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Side x side Refrigerator
on September 28, 2022
Posted by: Melvin S
from Northern VA
Overall good quality product. Couple of things to fix that would make this a great product. First is that the water dispenser drips a little over the course of the day even when not in use. If left for days, it will surely have water on the catch pan that could overflow. Second is that the door on the right side swings to full open with such force that the whole refrigerator shakes if you do not guide it carefully. It should have a soft close or open feature that provides smooth operation of the door movement.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
GE Refridgerator
on September 29, 2022
Posted by: JoseIvon
from La Habra CA
We just had our refrigerator installed a day ago and it appears it is working fine. The only problem we have is that there is a small dent on the right side door. Appears to be a hand dent. We didn't notice it until night time when we had the kitchen lights on.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on September 30, 2022
Posted by: MKS442
from Long Island, NY
Disappointed so far. Water dispenser has been continuously dripping since day one. Refrigerator door contacts a strange spring loaded device on the bottom of the cabinet that makes it annoying to close.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
2
Value
5
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 3, 2022
Hi there, and thanks for contacting us. We truly hate to hear you’ve had an issue with the water dispenser dripping, and are unhappy with how the door closes – we know issues like these may be frustrating to deal with, and we regret any inconvenience caused. Your feedback will be shared with our team for review and your insights are appreciated, as we always want to know what our consumers think of our models.
While we expect that you may see a few drops of water dripping from the dispenser after water is dispensed, it would not be normal for it to drip continuously. We would recommend contacting our service department at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be able to examine the unit for any issues.
If you’re concerned something might be out of the ordinary with the door closing, we do have an article with suggestions on what to check if the refrigerator door won’t close; if you’d like to review that, it’s linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947&_ .
We hope you’re able to resolve these concerns soon, so you can enjoy your refrigerator without further issues. If you have any other concerns or questions, we’re glad to offer assistance any time. All the best! -Sarah@GEA
While we expect that you may see a few drops of water dripping from the dispenser after water is dispensed, it would not be normal for it to drip continuously. We would recommend contacting our service department at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be able to examine the unit for any issues.
If you’re concerned something might be out of the ordinary with the door closing, we do have an article with suggestions on what to check if the refrigerator door won’t close; if you’d like to review that, it’s linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947&_ .
We hope you’re able to resolve these concerns soon, so you can enjoy your refrigerator without further issues. If you have any other concerns or questions, we’re glad to offer assistance any time. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
What to be expected from GE
on October 1, 2022
Posted by: Shelly shore house
from Wildwood crest, nj
Good quality for the price point. Looks nice and basic features with well organized design. What you would expect from GE
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
COOLS & FREEZES LIKE A CHAMP, BUT…
on October 1, 2022
Posted by: LizCary
from South Texas
The freezer is too small and the refrigerator is too small. ….the crushed ice setting doesn’t work. You can set it to “crushed,” but the entire ice cube will come out…just like when it’s set to “cubed.” Other than that, it freezes and cools like a champ!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome refrigerator
on October 3, 2022
Posted by: Noreen Bridget
from Lebanon, OH
Really like the roominess of this refrigerator, even though it is a counter depth unit. The ice maker is great, and refills quickly when you dump all the ice in a cooler. Good price, as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com