Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
4
Slim, clean look
on July 31, 2022
Posted by: PutPut
from Hawaii
I purchased fridge to replace an older GE model. It's a bit smaller than the old Aurora we had. But I'm happy with the fit and all the features that work the same. I can reach the ice directly too which I couldn't before.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great for small kitchens!
on August 1, 2022
Posted by: Lyssallyn
from Fresno, California
Fits perfectly with a ton of space inside, but doesn't take up too much room in a small kitchen. I've had it 8 months, so far it's been great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Meh
on August 1, 2022
Posted by: Ltaylor100
This fridge does not have a cold water reservoir so the water that comes out of the fridge is always tepid. And nothing in the specs warns you of this. The ice also overproduces to such a degree that you can’t open the ice drawer without ice exploding everywhere.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Elliot@GEA, GE Appliances, August 2, 2022
Hello there, thank you for reaching out with this feedback. It is clear how disappointing it would be to have issues with the ice and water dispenser, and we are so sorry for the headache this has caused for you.
We are happy to let you know that this refrigerator does come with a cold water reservoir. The lukewarm water you are experiencing may be a result of water in the tubing being dispensed first, but it should begin dispensing chill water after a few seconds. More troubleshooting steps for this issue can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21288
As for the issue with the ice, we would recommend switching off the ice maker if it produces too much that cannot be used in time. More information on this can be found on page 14 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-3.pdf
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
We are happy to let you know that this refrigerator does come with a cold water reservoir. The lukewarm water you are experiencing may be a result of water in the tubing being dispensed first, but it should begin dispensing chill water after a few seconds. More troubleshooting steps for this issue can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21288
As for the issue with the ice, we would recommend switching off the ice maker if it produces too much that cannot be used in time. More information on this can be found on page 14 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-3.pdf
We hope this helps, and please feel free to let us know if there are any ways we can assist you in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
All that we beeded
on August 1, 2022
Posted by: Boxxy
from Corona
Working great and fits well as a counter depth and matched all the other appliances .
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Buy
on August 1, 2022
Posted by: Robin25
from North Carolina
This refrigerator looks great, runs smoothly, and keeps perfect temperature in the fresh food side and the freezer size. It is easy to find items in this refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Value for the money
on August 2, 2022
Posted by: Grandma7050
from Florida
Happy with this refrigerator though wish it was a bit bigger. Have always had GE until the last set! Never again. Stick with the good one!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Looks great
on August 3, 2022
Posted by: Chiguy76
from Chicago
Really like the way this fits into the cabinet space, the water and ice dispenser work well, and this has a good size capacity for a smaller household.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Awesome
on August 3, 2022
Posted by: Sophia102
from Fort Worth, Texas
Great replacement to my Samsung refrigerator. Couldn’t ask for a better fridge.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com