Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Great Fridge without breaking the bank!
on April 12, 2022
Posted by: PTPat
from Lakeland, Fl
So far so good! We’ve had it for two weeks now and it has performed as expected.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Very noisy and annoying...made a service appt
on April 13, 2022
Posted by: Pelican Lake Ranch
from Platteville, CO
It could be designed better for space...if you put something in the back of the refrigerator it gets lost.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 14, 2022
Hi - Thank you for sharing your perspective on your lovely new GE refrigerator. We are so sorry you find the sounds made by the refrigerator to be annoying and that you feel the interior storage could have been designed better.
Your new refrigerator does make a number of normal sounds while operating and for your convenience we have listed them them on page 32 of your owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-2.pdf&_ga=2.24427002.1398448780.1649359925-106993869.1649359925 -- If the sound or sounds you're hearing are not listed here, then we are glad you have scheduled an appointment with our authorized servicer in your area.
We can understand how easy it can be to lose track of certain items stored inside the refrigerator compartment and appreciate your feedback regarding improvements needed to utilize the interior space. This information is most helpful and will be shared with the product design team.
In the meantime, take advantage of the glass shelves and look at it from underneath, doing so will often times provide the easiest way to find a missing container or jar.
Thank you again and welcome to our GE family. Vikki@GEA
Your new refrigerator does make a number of normal sounds while operating and for your convenience we have listed them them on page 32 of your owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-2.pdf&_ga=2.24427002.1398448780.1649359925-106993869.1649359925 -- If the sound or sounds you're hearing are not listed here, then we are glad you have scheduled an appointment with our authorized servicer in your area.
We can understand how easy it can be to lose track of certain items stored inside the refrigerator compartment and appreciate your feedback regarding improvements needed to utilize the interior space. This information is most helpful and will be shared with the product design team.
In the meantime, take advantage of the glass shelves and look at it from underneath, doing so will often times provide the easiest way to find a missing container or jar.
Thank you again and welcome to our GE family. Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Features
on April 14, 2022
Posted by: Red3343
from MI
Does not have enough depth or available space in door for many bottles products. Throws ice from the ice dispenser if you don't cover the dispenser with your hand.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Not a bad for the price
on April 14, 2022
Posted by: Gr84U2
from Redwood City
You can't beat this refrigerator for the price. You should be careful with the settings. The refrigerator portion easily will freeze over your food and drinks if not set properly.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Very loud
on April 14, 2022
Posted by: Nico20
from Morton, IL
Liked the style and set up of fridge and freezer. But fridge is very loud when running.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, April 15, 2022
Hi - Thank you for taking the time to share your thoughts regarding your beautiful GE refrigerator. While we are delighted you like the style and design of the interior of the fresh food and freezer compartments, we are saddened to learn you feel the refrigerator is very loud when running.
Newer model refrigerators like yours, offer high speed, energy efficient compressors that run for longer periods of time. In many case, they may run as much as 80-90% of the time, the intent is for the internal temperatures to remain consistent throughout the day which results in your foods remaining fresh, cold and/or frozen saving expensive trips to the store.
Since they do run longer, they give the impression of being louder. We describe the normal sounds you can expect to hear on page 32 of the owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-2.pdf&_ga=2.23499898.1398448780.1649359925-106993869.1649359925 -- If your refrigerator is making sounds not described in the manual or if you notice any of the sounds increasing in volume, you may want to have our service team check the unit. You may call 1-800-432-2737 to schedule an appointment if needed. You have purchased a quality product and we're confident it will serve you and your family well for many years. Welcome to our GE Appliances family! Kind regards - Vikki@GEA
Newer model refrigerators like yours, offer high speed, energy efficient compressors that run for longer periods of time. In many case, they may run as much as 80-90% of the time, the intent is for the internal temperatures to remain consistent throughout the day which results in your foods remaining fresh, cold and/or frozen saving expensive trips to the store.
Since they do run longer, they give the impression of being louder. We describe the normal sounds you can expect to hear on page 32 of the owner's manual -- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-2.pdf&_ga=2.23499898.1398448780.1649359925-106993869.1649359925 -- If your refrigerator is making sounds not described in the manual or if you notice any of the sounds increasing in volume, you may want to have our service team check the unit. You may call 1-800-432-2737 to schedule an appointment if needed. You have purchased a quality product and we're confident it will serve you and your family well for many years. Welcome to our GE Appliances family! Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on April 15, 2022
Posted by: CCCubed
from Canton, GA
The electronic control panel is easy to see and use. I like the interior lighting and how it gradually gets brighter. The ice maker is suprisingly quiet.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
So far, so good
on April 15, 2022
Posted by: Trina0123
from USA
The issue with the water leak in the back was resolved quickly
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good looking but a couple initial hurdles
on April 15, 2022
Posted by: Jimmy16542
from Washington
Took a long time to make ice initially. and also has a rattling piece in the back of the freezer I had to adjust. I hope I have that figured out... Other than those two things, it's a very nice fridge so far, although I'm only 48 hours into this one.
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com