Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
3
Just OK
on February 1, 2022
Posted by: 11Joe11
The depth of the fridge is great. The quality though is just so so. The plastic trays in the door don’t hold well and after 3 months the freezer fan is rattling. I expected a quieter fridge than out 20 year old one, but that is not the case
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, February 2, 2022
Hi - Thank you for taking the time to share your concerns with your new refrigerator. We hate to hear you feel the quality of the product is just so-so due to the door bins and the sound of the freezer fan. While it is entirely possible the new models could have a higher sound level due to the high-speed energy efficient compressor, we encourage you to have the refrigerator checked by GE service to ensure it is operating properly. Please call 1-800-432-2737 to schedule a service appointment. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the Fridge
on February 1, 2022
Posted by: Holiday Village
from Ormond Beach, Fl
Great counter depth. Looks great in stainless. Cleans easily. No fingerprint marks on outside. Roomy interior, adjustable shelves. Cools food and beverages quickly after a shopping trip. Fits perfect in my singlewide.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very pleased with my purchase
on February 2, 2022
Posted by: dawnerQb
from IN
I looked at several makes and models that had the features that I required and this one absolutely fit the bill. Plenty of room for everything and looks great in my kitchen. I have nothing bad to say about this frig.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Quality!
on February 3, 2022
Posted by: GMGMGMGMGM
from Downers Grove, IL
Love the LED Lighting. Easy to find all the food. GE has the best Refrigerators.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
great back to basic fridge
on February 3, 2022
Posted by: Big0cean
from CA
not a ton of bells and whistles just back to basic. none of the unnecessary features to break
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on February 4, 2022
Posted by: Cassy 89
from Wisconsin
Overall organizational features. Ice machine side by
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Refrigerator
on February 4, 2022
Posted by: Tkully
from Harrisburg, PA
Already having problems with ice dispenser in door.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, February 7, 2022
Hi there, and thanks for reporting this issue to us. We truly hate to hear you’ve had issues with the ice dispenser – we know how frustrating that must be, especially when you haven’t had the refrigerator long. We’d like to assist.
You may want to first make sure the icemaker itself is turned on and working correctly, with the feeler arm not getting stuck. You may also want to check that the cubes haven’t built up to block anything, and make sure the water supply is turned on correctly. We have further troubleshooting details in the use and care manual, starting on page 33: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-2.pdf&_ga=2.28530040.537145943.1644244100-1532666414.1643037112 .
We hope those tips may help, but if necessary our Service Department is available at 1-800-432-2737 and a technician would be glad to help diagnose and repair the issue. We hope this is resolved for you soon, so you can enjoy your new refrigerator without further inconvenience. If you have any other concerns or inquiries, we are always happy to offer assistance. Wishing you all the best! -Sarah@GEA
You may want to first make sure the icemaker itself is turned on and working correctly, with the feeler arm not getting stuck. You may also want to check that the cubes haven’t built up to block anything, and make sure the water supply is turned on correctly. We have further troubleshooting details in the use and care manual, starting on page 33: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-2.pdf&_ga=2.28530040.537145943.1644244100-1532666414.1643037112 .
We hope those tips may help, but if necessary our Service Department is available at 1-800-432-2737 and a technician would be glad to help diagnose and repair the issue. We hope this is resolved for you soon, so you can enjoy your new refrigerator without further inconvenience. If you have any other concerns or inquiries, we are always happy to offer assistance. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Refrigerator
on February 5, 2022
Posted by: Nadine72
from Burrillville, RI
Love the look, the features and the spaciousness. My favorite is the water/ ice dispenser on the external doors.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com