Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,604 Reviews)
Rating breakdown 3,604 reviews
5 Stars
2,315
4 Stars
823
3 Stars
253
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,707 out of
3,061)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Quiet
on July 12, 2021
Posted by: Quiet Fridge
We returned brand new top of the line kitchenaid, because of the high pitch constant noise, for this GE refrigerator. So worth it for a peaceful, happy home. Thank you GE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
The most annoying noise
on July 14, 2021
Posted by: Mollusk78
Generally, this fridge is fine - looks good, ice maker and water dispenser work well, decent storage etc. But the noise is driving me up the wall. Whenever the compressor (I think?) is running (which is often), it makes this irritating higher-pitched noise that drives me insane. Our last fridge had more of a low hum, which was easy to tune out. Not so this one. I’m even considering trying to sell this one and getting a different branded fridge that has a better noise rating on Consumer Reports. That’s how distracting it is.
No, I would not recommend this to a friend.
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 15, 2021
Hello,
Thanks for leaving a review! We appreciate you choosing GE Appliances and it's a pleasure having your business. We're always receptive of consumer feedback and we'll pass along your comments regarding the sound level of this Side-By-Side Refrigerator to our engineering staff. Thank you for your time. Have a great day!-Sylvia@GEA
Thanks for leaving a review! We appreciate you choosing GE Appliances and it's a pleasure having your business. We're always receptive of consumer feedback and we'll pass along your comments regarding the sound level of this Side-By-Side Refrigerator to our engineering staff. Thank you for your time. Have a great day!-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
It works
on July 19, 2021
Posted by: Swag Mike
from Highland Park Illinois
Ice maker didn’t work but Abt came out within the first week and replaced it for free. All working now. I like the fridge! Much quieter than my old one. Nice interior lighting too.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Bright LED lights
on July 23, 2021
Posted by: Tucky2256
from New Jersey
I love the fact that the refrigerator and freezer have bright bold led lights inside. The anti- fingerprint finish is really nice and Eli ages constant cleaning.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful Refrigerator
on July 28, 2021
Posted by: HJC1
from Houston
I love the counter depth! The refrigerator in the freezer are working beautifully. I checked the temperatures with external thermometers and they are spot on. I also like the stainless finish it looks great in the kitchen. I'm a little disappointed that the water in the dispenser is not as cold as water that I keep in a pitcher in the refrigerator. The icemaker is great :-)
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice , but water collects on bottom at times
on August 6, 2021
Posted by: Blazer108
from Derry, NH
counter depth and appearance of fridge is great. Performance is good and what I would expect from a GE product. Frustrating, however, is that small amount of water collects on bottom lip of fridge.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
2 Service calls in first 10 months
on August 11, 2021
Posted by: SAR58
Our last GE fridge 4-5 service calls in 10 years. This one (bought due to lack of inventory due to pandemic) has stopped cooling twice in the first 10 months. Poor quality. 1st service call on this fridge was a result of factory QA flaw. Should have been recalled, as repair man knew exactly what to look for immediately and fixed problem in 2 minutes. Lost everything in the freezer with no compensation. Now it has happened again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 12, 2021
Hi, We're so sorry to hear of this difficulty with your refrigerator. This sounds incredibly frustrating and isn't the ownership experience we strive for. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
So happy
on August 11, 2021
Posted by: Annnnnaaa
from Houston
I'm happy with my purchase, I live in an rv and so finding a refrigerator to fit was hard. I'm so thankful for this refrigerator it was the perfect size and has all the space I need. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com