Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,606 Reviews)
Rating breakdown 3,606 reviews
5 Stars
2,316
4 Stars
823
3 Stars
254
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,708 out of
3,062)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
5
Nice refrigerator
on June 10, 2021
Posted by: RJNAL
from Palm Desert, CA
Quiet running refrigerator. Fit nicely in existing space (counter depth). Very good lighting inside the unit. Easy to clean. Water and ice dispenser function very well. Like the adjustable shelves.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Beautiful outside finish
on June 11, 2021
Posted by: Peaches1969
from Venice, Fl
I love the frig but it’s insides are smaller than my last one even though they appear to be the same.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 14, 2021
Hi,
Thanks for the review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's good to hear you're enjoying this model and we’re sure it looks amazing in your home. It's a pleasure having your business and if any questions or concerns come up let us know. Have a great day!
-Sylvia@GEA
Thanks for the review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's good to hear you're enjoying this model and we’re sure it looks amazing in your home. It's a pleasure having your business and if any questions or concerns come up let us know. Have a great day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not a fan
on June 12, 2021
Posted by: Jennyb3334
from Fulton ny
I have only.had the fridge just over a month ago, was excited to have the ice and water but every time you use the ice most goes in cup , but alot goes every where else. The ice is very mess. Also even though it's more cubic feet than my last one feels like theres less space , not crazy about the set up of it. The fridge also has leaked 1 time with a puddle of water onto floor. It does keep the food cold, and my veggies have kept longer in this fridge, but regret getting rid of my old one
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 14, 2021
Hi,
Thanks for the review. We appreciate you choosing GE Appliances and it's a pleasure having your business. We're so sorry to hear of your disappointment in this model and we'll pass along your comments to our staff for improvements. Since you had a leak, we suggest making sure the water line is connected properly. For more troubleshooting tips please refer to the Use and Care manual. Here's a link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-1.pdf
If these tips don't work you may need to schedule service. Thank you for your patience. Take care!
-Sylvia@GEA
Thanks for the review. We appreciate you choosing GE Appliances and it's a pleasure having your business. We're so sorry to hear of your disappointment in this model and we'll pass along your comments to our staff for improvements. Since you had a leak, we suggest making sure the water line is connected properly. For more troubleshooting tips please refer to the Use and Care manual. Here's a link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-1.pdf
If these tips don't work you may need to schedule service. Thank you for your patience. Take care!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good features, mediocre craftsmanship
on June 12, 2021
Posted by: Vls0
from Ohio
It is hard to find a counter depth side by side refrigerator these days so the GE appliance I selected was purchased more for its fit within my opening. When it was delivered both the installer and I saw large circle marks on the freezer door. There was also an issue with the “squareness” of the fridge. There was a narrow gap at the bottom between the fridge and pantry cabinet but there was a large gap at the top. I used a level and a square to ensure the pantry was both. I don’t think this impacts the functionality of the appliance but it is visually unappealing.
Would I recommend this appliance? I don’t know / maybe.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful look - great features
on June 13, 2021
Posted by: Paul U
from Youngsville NC
Counter depth - fits perfectly in and with our kitchen. Plenty of room and we love the French doors.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and appearance
on June 14, 2021
Posted by: Wik52
from Mount Pleasant, SC
This refrigerator was perfect for kitchen remodel. I love the stainless appearance and how the inside is laid out. The inside shelving and drawers are made to be efficient. A bonus is that the inside is well lit.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Not horrible, but not great
on June 14, 2021
Posted by: CGlenn2021
from Charleston, SC
The refrigerator looks nice and we'll like to love it, but it seems to have random buzzes and hums. We think they are related to the ice tray, but can't seem to isolate the noises in a way to stop them permanently. The water filter also became obstructed within the first three months and we had to install the bypass to get water pressure to the water dispenser in the door back to regular levels. Overall, just a bit disappointed for the money we spent.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 15, 2021
Hi,
Thanks for sharing. We appreciate you choosing GE Appliances and it's a pleasure having you with us. We're sorry to hear about the issues you've had with this model and we'd like to help. To identify the noises you're hearing we suggest looking in the Use and Care manual. Here's a link:
(Page 33)
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-1.pdf
If you have any more questions please reach out to us. Have a great day!
-Sylvia@GEA
Thanks for sharing. We appreciate you choosing GE Appliances and it's a pleasure having you with us. We're sorry to hear about the issues you've had with this model and we'd like to help. To identify the noises you're hearing we suggest looking in the Use and Care manual. Here's a link:
(Page 33)
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000471-1.pdf
If you have any more questions please reach out to us. Have a great day!
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Refrigerator
on June 14, 2021
Posted by: Pioneerhome
from Pioneer CA
The refrigerator fit perfectly in the space and is exactly what we were looking for.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 22, 2023
Hi there,
Thank you for taking the time to leave a review on your refrigerator. We always appreciate hearing your personal experience with the appliance, as well as your feedback.
With that being said, we are thrilled to hear that you are loving your new side-by-side refrigerator. This appliance truly is wonderful, and comes with all the bells and whistles. We hope that you will enjoy the capacity, convenience, and different features that this appliance has to offer for many years to come.
Please let us know if you should have any issues, questions, or concerns- we’re happy to help!
Thank you,
-Devin@GEA
Thank you for taking the time to leave a review on your refrigerator. We always appreciate hearing your personal experience with the appliance, as well as your feedback.
With that being said, we are thrilled to hear that you are loving your new side-by-side refrigerator. This appliance truly is wonderful, and comes with all the bells and whistles. We hope that you will enjoy the capacity, convenience, and different features that this appliance has to offer for many years to come.
Please let us know if you should have any issues, questions, or concerns- we’re happy to help!
Thank you,
-Devin@GEA
Written by a customer while visiting geappliances.com