Customer reviews from geappliances.com
GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Average customer rating
4.4
(3,604 Reviews)
Rating breakdown 3,604 reviews
5 Stars
2,315
4 Stars
823
3 Stars
253
2 Stars
96
1 Star
117
88%of customers recommend this product.
(
2,707 out of
3,061)
Customer Reviews for GE - 21.8 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Fresh-Food Multilevel Drawers - Slate
Customer Rating
1
Ice maker broke 2 within first 60 days
on April 12, 2021
Posted by: Btstarr
The icemaker quit working in this unit within the first 60 days of ownership. Just quit making ice
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 13, 2021
Hi, Thanks for sharing your concern and giving us a chance to help. We're so sorry to hear your ice maker has stopped working. To troubleshoot this issue, we suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
If warranty repair is needed, here is a link for scheduling an appointment: https://www.geappliances.com/ge/service-and-support/service.htm. You may also call 1-800-432-2737. We hope this helps! - Sharon@GEA
If warranty repair is needed, here is a link for scheduling an appointment: https://www.geappliances.com/ge/service-and-support/service.htm. You may also call 1-800-432-2737. We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Noisy
on April 14, 2021
Posted by: Han35
We’ve had this fridge a couple weeks now. It makes the most noise of any fridge I’ve had. It makes so many different noises that I don’t know if I need to call and have it looked at. It seems to be working ok and has enough storage space for us.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, April 20, 2021
Thank you for choosing GEA for your kitchen. The refrigerator looks beautiful and we appreciate the feedback. We apologize for the sound you are hearing and recommend checking out this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the sound is not listed in the link above, please take advantage of the warranty by calling 1-800-432-2737 or schedule service online here: https://www.geappliances.com/ge/service-and-support/service.htm
Take care and stay in touch!
If the sound is not listed in the link above, please take advantage of the warranty by calling 1-800-432-2737 or schedule service online here: https://www.geappliances.com/ge/service-and-support/service.htm
Take care and stay in touch!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Appearance
on April 24, 2021
Posted by: Neda Valiei
from West Vancouver
It has really a fancy appearance and GE quality is number one I strongly recommend
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Running quietly
on May 3, 2021
Posted by: Anonymous
from San Antonio. Texas
So far we love it. Running quietly and appearance good.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice looking
on May 8, 2021
Posted by: RF64
from Pennsylvania
Mostly love the refrigerator so far. Finish is excellent, and counter depth adds needed space to kitchen. But the only downfall, as numerous others have reviewed, is the noise. We never heard our 18 year old Whirlpool run, compared to this one. It is constantly on, with a noisy compressor. Food is oriented correctly as recommended in user guide. Unit is only 4 weeks old. Not sure if GE has suggestions to fix the noise issue, as many other refrigerators we’ve been in tune to lately, exhibit no noises whatsoever. Hopefully GE won’t ignore my post. Noise is noticeable in our open concept kitchen.
Features
5
Performance
3
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor
on May 11, 2021
Posted by: Debqu
from Az
To loud ,always running.
Does not keep freezer food frozen
Keeps icing up
Does not keep freezer food frozen
Keeps icing up
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, May 13, 2021
Hello and congratulations on the new refrigerator! We are happy to hear from you but apologize for the issues you are having. It is a pleasure to be able to help with these. First, we recommend reviewing the common noises to hear from our refrigerators, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
You can find some very helpful tips on resolving frost issues in the freezer in the following article. We recommend checking that the doors are level and the gasket is properly sealing. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the previous troubleshooting does not resolve the issues, please take advantage of the warranty by scheduling service at 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe and keep in touch! - John@GEA
You can find some very helpful tips on resolving frost issues in the freezer in the following article. We recommend checking that the doors are level and the gasket is properly sealing. https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
If the previous troubleshooting does not resolve the issues, please take advantage of the warranty by scheduling service at 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Stay safe and keep in touch! - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Way to compact,bad place for the filter.
on May 19, 2021
Posted by: Takis
from Park Ridge, ill
It is way to small,inside self's...
Very expensive, i won't recomend this refrigerator!!
Very expensive, i won't recomend this refrigerator!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, May 24, 2021
Hi there - Thanks for taking the time to write a review. We truly appreciate your feedback on your refrigerator's capacity and the location of the filter. As we always strive to improve our products, we'll be sure to share your comments with our refrigeration team. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Refrigerator
on May 24, 2021
Posted by: Tfox5
from Tampa, Fl
Great refrigerator! Runs quietly! Sleek appearance!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com